2. 2011 was marked by significant economic, social,
ecological, technological and political upheaval that
impacted national economies throughout the world.
2
3. 2012 Job market perspectives
Steady, deliberate
economic recovery
With growth a top priority for many CEOs last year, businesses began cautiously
investing and hiring new employees. Unemployment rates continued to slowly
decline and optimism began to increase as workers felt more confident about their
job prospects and sought out – and acquired – new opportunities. However, the path
toward economic recovery will likely not be straight and narrow in 2012, as workers
and employers are still facing a variety of challenges.
For many employees the losses of the last few years with 243,000 new jobs added to the economy. This
still sting, forcing companies to seek solutions to marked the 23rd consecutive month of job growth.
address worker apathy and disengagement. In
We anticipate jobs in the healthcare, information
addition, although the national unemployment rate
technology, science and business and professional
declined in 2011, the country’s real unemployment
services sectors will continue to add jobs at a healthy
numbers may be masking less than robust recovery
rate in 2012. It’s important to note that the role of
when factoring in millions of marginally attached
higher education will be an increasingly important
and discouraged workers. Many have been forced
factor in workforce and long-term career planning as
to settle for two or sometimes three part-time jobs to
companies seek more skilled employees.
fill the gap. Furthermore, backlash from the country’s
stubbornly high unemployment rates, as well as With boundaries blurring between work life and
perceptions of unfairness and income inequality, personal life, social media will play an increasingly
spawned the Occupy Wall Street movement, prevalent role in workers’ careers, creating new and
elevating the urgency to create new jobs to the diverse opportunities for innovation, flexibility and
forefront of national and political debate. engagement.
With just seven percent of Gen Y are employed by
Fortune 500 companies, large organizations will also
The path forward in 2012.
need to consider ways to attract and retain younger
We still have a long way to go to recover the loss workers who are selecting companies based on
of roughly seven million jobs since 2007. While development opportunities, shared values and
demand in staffing and recruiting rose, as the commitment to community and environment.
economy added an average of 132,000 jobs a
Lee Hecht Harrison’s 2012 Job Market Perspectives
month, worldwide economists fear it will take years,
report explores key trends that will be impacting
possibly even more than a decade, for the United
employers and employees in the next year. We hope
States to fully recover all of the jobs that were lost.
you find this report helpful in understanding the job
Job growth needs to average 187,000 new jobs every
market and its impact on employment.
month in order to return to high levels of employment
by 2020. In January, we saw encouraging numbers,
3
4. Looking back: 2011 defined by economic,
social, technological and political change
9.1 magnitude LinkedIn Corp.
earthquake and completes its first
After weeks of subsequent sale of stock to the
citizen protests, tsunami strikes public. Company
the 23-year rule of the east of shares open at
Tunisia’s president, Japan, resulting $45 and end its
Zine El Abidine in devastating second day of
Ben Ali ends. losses. trading at $94.5.
January February March April May June
Crude oil prices Demonstrators Google launches
increase 20% due protesting the Google+, a
to Arab Spring Wisconsin Budget social networking
causing 2011 Repair Bill march platform set to
energy crisis. from the state’s rival Facebook,
Capitol to the attracting 150
offices of the million active
state’s business users and
lobby, Wisconsin capturing the
Manufacturers number three spot
and Commerce. in the world of
social networking
in under six
months.
4
5. 2012 Job market perspectives
After 30 years, Due to the
NASA’s space European Union’s
shuttle program ongoing economic
ends as the Space Occupy Wall Street crisis, Italy’s Prime
Shuttle Atlantis protests begin in Minister Silvio
lands at Florida’s the United States Berlusconi resigns
Kennedy Space and spread to after serving the
Center for the final 82 countries by nation for three
time. October. terms.
July August September October November December
Shock waves American U.S. Defense
ripple through the entrepreneur Secretary Leon
global economy and co-founder Panetta officially
when Standard of Apple, Inc., declares the end
& Poor’s lowers Steve Jobs, of the eight-
the United States’ passes away after year-long Iraq
long-term credit an eight-year- War during a
rating to AA+ from long battle with flag-lowering
AAA. pancreatic cancer. ceremony in
Baghdad.
5
6. The economy and job market
The United States continued its (slow) recovery.
In the United States, anemic growth in the job market Job Growth
helped to define the year, with national and political Number of jobs Jobs created
debates focused on job creation. In September, added a month by 2020
Occupy Wall Street protests began, putting a
spotlight on the issue of joblessness and income Low 77,000 9.3 million
inequality. Job creation became the mantra of every
Medium 145,000 17.4 million
Republican candidate seeking the 2012 Presidential
nomination. High 187,000 22.5 million
In September, President Obama proposed the
Source: McKinsey Global Institute, “An economy
Americans Job Act, a $447-billion package of
that works: Job creation and America’s Future”
tax cuts and infrastructure spending designed to
stimulate economic growth.
Recognizing the need for stronger corporate
leadership to help jump start economic growth, CEO
Howard Schultz announced Starbucks would team Recovery gains stronger in the corporate sector
with Opportunity Finance Network to help provide
The positive news is that the economy has been
financing to small businesses to create and sustain
growing now for 10 straight quarters, making up
jobs in local communities. And billionaire Warren
ground lost from the recession. We’ve learned to be
Buffett announced his support for the wealthiest of
very efficient, producing more goods and services
Americans to pay more federal income taxes.
than we did before the recession began in 2007 with
Bringing attention to the issue of joblessness and six million fewer workers.
sustaining a national dialogue is critical to generating
Unfortunately for the U.S. worker, this increased
innovative ideas to help solve these problems.
efficiency hasn’t resulted in a larger paycheck. For
However, in order to return to a pre-recessionary
every dollar a company earned in income during
unemployment rate of 4.8 percent, we will need to
the third quarter of 2011, only 54.5 cents went to
see a reduction of 3.7 percentage points from the
a worker’s total compensation, the smallest share
December 2011 unemployment rate of 8.7 percent.
since 1955. Corporate profit margins, however, have
It took 12 months to reduce the unemployment rate
reached record levels. For every dollar in income
from 9.1 percent to 8.7 percent. At this rate it will
earned, more than 10 cents goes to the corporation,
take more than six years to recover completely.
a 37 percent increase since the recession began.
According to the McKinsey Global Institute, a
Rather than creating new jobs, many companies
business and economics research firm, employers
are strategically holding on to cash and investing in
will need to create 21 million net new jobs by 2020
equipment. With so much uncertainty and volatility,
to recover from jobs lost and to account for new
companies have learned how to better prepare
employees entering the job market.
themselves for another economic downturn. But
There are three scenarios that could occur: low, in order to achieve the employment gains needed
medium, or high job growth: to reduce the level of joblessness – and meet the
growing demand for products and services that are
needed to sustain economic growth – organizations
will need to begin to add jobs and increase salaries.
6
7. 2012 Job market perspectives
Manufacturing activity in the United States is growing at the fastest
pace in nearly a year, expanding for 30 consecutive months, helped
by a rise in new orders and order backlogs, which may signal a
need to add new workers in 2012.
7
8. The global climate
We’re in this together “If we’re going to grow, it’s going to be because of
In 2011, nations throughout Europe faced their own exports.” – President Obama
economic challenges as the European sovereign Meanwhile, the U.S. trade deficit with China rose
debt crisis threatened stability around the world. in 2011 to a record high $295.5 billion. Growing
Severe debt crises necessitated bailouts for Greece, exports has been one of the central drivers of the
Ireland and Portugal, while political unrest and U.S. economic recovery, accounting for about half
high unemployment rates plagued Spain, Italy the nation’s growth since the recession ended. The
and Greece. Germany, Europe’s largest economy U.S. has been pressuring China to open its markets
and biggest contributor to the bailouts, is leading to U.S. business. In other parts of the world, the U.S.
the response to the debt crisis. In December 2011, recently passed three new free-trade deals with
German Chancellor Angela Merkel laid out her Colombia, Panama and South Korea. In November,
vision to remake the euro bloc, create a fiscal union the U.S. also announced the framework for a trade
and repair structural weaknesses in the European and investment agreement among nine Pacific
Monetary Union. nations, the Trans-Pacific Partnership. The U.S. is
now on track to meet its goal to double American
The earthquake and tsunami that struck Japan in
exports by 2015.
March 2011 reverberated throughout the global
economy, impacting production and manufacturing,
creating product shortages that were felt around the
world.
8
8
9. 2012 Job market perspectives
Stepping out of your comfort zone
To broaden opportunities, some job seekers will be
choosing to step out of their comfort zones in 2012. Tips for career changers
.
In December 2011 the Bureau of Labor Statistics (BLS)
reported that 3.4 million positions were available Fully research the career.
within the United States – roughly 40 percent more
Understand the reality of your goal. Do your homework.
than June 2009. What are some steps workers can
Learn about requirements and certifications. Too often,
take to capitalize on job growth?
job seekers want to immediately make the leap into a field
Relocating they think would be interesting without considering the
In December 2011, the BLS reported that the day-to-day realities of the position, training and education
Northeast and the West had better hire rates of required.
open positions than any other regions in the U.S., Talk to people who are doing the work.
at 2.5 and three percent, respectively. For more
Conduct informational interviews so you know precisely
information on the hot sectors and metropolitan
what you’re getting into. Use social networks and join
areas anticipating higher levels of job growth, see
relevant industry and functional groups. You can ask
the Regional Perspective on the next page.
questions and gain an “inside” perspective. Once you’re
Self-employment fully informed, you’ll need to identify and close gaps in
Many individuals are choosing freelance or contract experience and education.
work which gives them new-found autonomy and Consider salary.
opportunity to select assignments. With many
Find out through networking or other research what the
companies focused on managing costs and
average salary is in your desired career. Since you may
cautious about adding headcount, independent
be entering the field with minimal experience, chances are
contractors are in demand to fill just-in-time needs.
you won’t be making a lateral move, so you may need to
Changing careers be prepared to earn less until you develop the skills and
If moving to another region isn’t an option, job expertise to warrant a higher salary.
seekers can consider “moving” to another industry Overcome the “disconnect.”
or function to expand career opportunities. Check
Don’t expect a potential employer to take the time to
out tips for career changers in the sidebar.
“connect the dots” between your last role and a new one
in a different field. You’ll need to persuasively explain how
your skills, education and experience can be transferred
into the new career.
9
10. Regional insights
West Northeast
Unemployment rate: Unemployment rate:
9.7% as of December 2011 7.9% as of December 2011
Hot sectors: Hot sectors:
IT, professional and business services, Education and health services, profes-
leisure and hospitality sional and business services, mining
Strongest metropolitan areas: Strongest metropolitan areas:
Los Angeles, Seattle New York, Philadelphia, Boston,
Pittsburgh
Midwest South
Unemployment rate: Unemployment rate:
7.9% as of December 2011 8.5% as of December 2011
Hot sectors: Hot sectors:
Mining, manufacturing, professional and Mining, retail, trade and transportation,
business services, education and health professional and business services, edu-
services and hospitality cation and health services
Strongest metropolitan areas: Strongest metropolitan areas:
Detroit, Cleveland, Minneapolis, Chicago Dallas-Fort Worth, Houston, Oklahoma
City, Miami, Tampa-St. Petersburg
10 Sources: Moody’s Analytics, BLS
11. 2012 Job market perspectives
Education pays
While it’s true that some college grads are struggling
to find jobs in today’s tough employment market,
it’s also true that education gives workers a huge
competitive advantage. In December 2011 the BLS
reported that the unemployment rate for college
graduates is 4.2 percent – half the average of
workers with only a high school diploma. And for
those with less than a high school diploma? Their
unemployment rate currently stands at 13.1 percent.
12
11
12. Mixing Work with Facebook
Don’t call us, we’ll call you
As demand for staffing and recruiting increases in 2012, recruiters are changing their
strategy. Rather than sifting through volumes of online applications and resumes,
they’re reaching out to candidates directly through social networking sites.
According to JobVite, 31 percent of companies plan to decrease expenditures on
job boards this year, while 55 percent said they plan to increase their outlay for
social recruiting through sites like LinkedIn, Facebook and Twitter. Why the shift?
Job boards typically prove to be far less efficient in identifying the best candidate,
generating a large volume of responses from unqualified candidates. However,
social recruiting is becoming more sophisticated every day, allowing companies to
make better hiring decisions. Recruiters can use social networks to identify potential
hires, obtain referrals and check out social bios to learn more about them.
Social media continues to blur the distinction Talent.me: A professional networking app that
between one’s personal and professional lives. can be found only on Facebook, Talent.me allows
The opportunity for job seekers is to leverage social individuals to share professional information
media channels to increase visibility and captures with their Facebook friends. The app also allows
the attention of recruiters or hiring managers with a Facebook users to search for jobs, communicate with
compelling online “brand.” others, and even endorse their connections.
The opportunity for organizations is to leverage social BranchOut: Through the networking capabilities of
media channels and corporate websites to attract BranchOut, Facebook users are able to see which
and engage potential talent early; convey a sense companies are employing Facebook friends, as
of the company culture; and communicate company well as their friends’ connections. Consequently,
values. users can further develop their networks and receive
information about job opportunities that they may
not have discovered in any other manner.
You may find your next job on Facebook
BeKnown: Developed by Monster last year,
In 2011, only a small percentage of job seekers BeKnown is currently being widely used by recruiters
identified Facebook as the source of a new job. throughout the country, as it offers social networking
However, in 2012 Facebook is expected to play a capabilities to all Facebook members, a surprising
significantly larger role in helping individuals land majority of whom do not currently use LinkedIn.
new jobs. Check out these Facebook apps designed
specifically for professional networking:
12
13. 2012 Job market perspectives
Bringing employers and millenials together
They are the most-educated generation the country has ever produced, yet only
seven percent of Generation Y workers are currently employed by Fortune 500
companies. If this trend continues, who will lead our largest companies in 10 years?
According to a recent study by the Business and Professional Women’s Foundation,
by 2025 Gen Y will make up roughly 75% of the world’s workforce. With Millenials
comprising the majority of the workforce by 2025, employers need to consider how to
attract and retain younger workers.
We know today’s younger job seekers are selective Recognize and reward. Acknowledge efforts and
and have different expectations than workers in the success. Gen Y workers tend to be self-directed and
past. However, companies can no longer afford to seek advancement, so reward high performers with
ignore these expectations. Instead, they need to new projects that expand their skills and raise their
recognize that we are experiencing a radical shift in visibility with senior leaders.
how we work. It’s time to toss out the “one size fits
Make it fun and flexible. Cultivate a friendly and
all” approach to managing talent. Companies must
outgoing company culture where friendships develop
take into consideration the unique traits, preferences,
and thrive, both in and outside of the office. Provide
desires and goals of this new generation of workers
flexibility that allows for time away from the office
in the quest to capture their attention, earn their trust
with the freedom to work anytime, anywhere.
and make them part of the team.
Company values matter. Many Millenials are
Invest in career development. According to the BLS,
searching for companies that demonstrate
on average, Gen Y employees only remain employed
values similar to their own. They want to work for
at a company for a year-and-a-half. They tend to
companies that are committed to the community
be impatient at times and often become bored
and environment. They also want to participate in
with routines, so organizations must offer career
company-supported volunteer programs which offer
development opportunities to keep them interested,
opportunities to network with fellow colleagues, use
challenged and engaged.
their abilities to help others, and make a difference in
their communities.
13
14. Where the jobs are:
Accounting Education and certification:
To acquire a position in accounting, all candidates
must earn a bachelor’s degree in accounting or
Jan. 2011 – Jan. 2012 change in workforce: another field that is closely related to it. A wide
+95,700 jobs
range of companies are now only hiring prospective
employees who have also received a master’s
degree or a MBA, generally with a focus on
accounting.
Number of American workers:
In addition, if accountants are hoping to file a report
973,400 with the Securities and Exchange Commission,
they must receive accreditation as a CPA, which is
currently licensed by the State Board of Accountancy.
Regions in demand: To become certified as a CPA, accountants must
pass a four-part Uniform CPA Examination, which
Midwest, Northeast has been developed by the American Institute of
Certified Public Accountants, as well as 150 hours of
and West coursework while enrolled at a college or university.
Education and certification:
Generally, engineers should obtain a bachelor’s
Engineering degree in civil engineering, electrical and electronics
engineering, mathematics, mechanical engineering,
or natural science.
Nevertheless, some college students may choose
to instead receive a degree that is focused on
engineering technology. This type of degree allows
Jan. 2011 – Jan. 2012 change in workforce: students to acquire practical laboratory experience
in order to prepare them for a long-term career in
+31,500 jobs design or production, according to the BLS.
Some engineers, especially those who are interested
Number of American workers: in becoming part-time or full-time engineers, must
earn a master’s in engineering or a MBA prior to
1.3 million receiving an employment offer.
Also, the Accreditation Board for Engineering and
Technology (ABET) offers certification in engineering
Regions in demand:
and engineering technology. Some engineers
South and West may be required to receive such certification in
order to be hired, while others may choose to do
so to improve their chances of receiving future
promotions.
14
15. 2012 Job market perspectives
Where the jobs are:
Education and certification:
Information Employment opportunities within the information
sector are quite wide-ranging and are renowned
throughout the world for providing professionals
with high salaries, royalties, and even fame. As
a result, competition for a majority of information
Unemployment rate: positions is very high, particularly as economic
uncertainty continues to lead to layoffs and hiring
7.9 percent reductions.
To remain employable, broadcasting professionals,
as well as editors, reporters, and writers must
Jan. 2011 – Jan. 2012 change in workforce:
receive bachelor’s degrees while focusing primarily
-46,000 jobs on communication, English, and journalism
courses. Some professionals, including those with
years of experience, are even pursuing master’s
Number of American workers: degrees from well-established communication and
journalism programs. In short, talent and experience
2.6 million alone will no longer help professionals enjoy long,
successful careers, at least for the time being.
Meanwhile, according to the BLS, other employees,
Regions in demand:
such as telecommuters and information technology
Northeast and West
specialists, must receive an associate or master’s
degree at bare minimum, along with certification
and ongoing training, which may now occur
throughout employees’ careers, no matter how long
they have already been working.
15
16. Where the jobs are:
Finance Education and certification:
According to the BLS, roughly 60 percent of all
employees within the securities and commodities
Unemployment rate: industry have earned at least a bachelor’s degree.
A majority have also received licensure from the
4.9 percent Financial Industry Regulatory Authority.
Meanwhile, financial analysts and managers must
attend a four-year accredited college or university
Jan. 2011 – Jan. 2012 change in workforce:
and receive a bachelor’s degree, generally with an
+24,000 jobs
emphasis in business, economics, or finance. A
wide range of analysts and managers have also
earned MBAs or master’s degrees in economics or
Number of American workers: finance.
Financial analysts and managers typically also
7.7 million receive certification as a Chartered Financial
Analyst, which can be obtained once professionals
pass three exams. Many managers will also earn
Regions in demand: certification as a Certified Management Accountant.
Northeast and West
To do so, managers must pass a four-part exam
and continue to receive education throughout the
duration of their careers.
Healthcare Education and certification:
The educational backgrounds of healthcare workers
Unemployment rate: tend to vary more than any other professional.
Some prospective workers only need a high school
5.5 percent diploma in order to receive employment, while
others either need an associate degree, a bachelor’s
degree, a master’s degree, a doctorate degree, or a
Jan. 2011 – Jan. 2012 change in workforce: combination of some or each.
+312,500 jobs
Some professionals receive classroom training,
while many healthcare workers are trained primarily
on the job through internships, part-time roles, or
Number of American workers: full-time hourly or salaried positions.
Most positions also require ongoing training and
14.2 million certification throughout one’s career, especially as
the industry, diagnostic capabilities, and medical
care continues to advance. To remain licensed,
Regions in demand: many healthcare workers will also need to regularly
All
pass examinations.
16
17. 2012 Job market perspectives
Where the jobs are:
Education and certification:
In order to acquire an entry-level position, all lawyers
Legal must receive a bachelor’s degree, as well as a juris
doctor degree, which usually can be earned in three
years. To be admitted into law school, students must
at least pass the Law School Admission Test or LSAT,
maintain a high GPA throughout college, and have
some professional experience, typically as an intern
within a firm.
After they complete law school, lawyers must pass
Jan. 2011 – Jan. 2012 change in workforce:
a written bar exam and, at times, a written ethics
+100 jobs
exam in order to receive licensure. According to
the BLS, a majority of states, 46 in all, also require
lawyers to receive continuous education in order to
Number of American workers: maintain a working knowledge of the nation’s most
recently created law practices.
1.1 million In the meantime, paralegals have to earn at least
an associate degree in paralegal studies or a
bachelor’s degree in order to be hired.
Regions in demand:
Paralegals can, and are often recommended
Northwest and West to, obtain certification from a variety of legal
organizations including the National Association of
Legal Assistants, which offers a two-day-long exam,
and the National Association of Legal Secretaries
(NALS), which provides the Professional Paralegal
(PP) certification.
17
18. Where the jobs are:
Leisure and Hospitality Education and certification:
To acquire some of the positions within this sector,
applicants will not necessarily need to receive an
Unemployment rate: associate or bachelor’s degree, although most
applicants must earn a high school diploma.
12.6 percent Nonetheless, most positions within this field, such
as coaches, directors, cooks, fitness workers, and
security guards, require past experience or proper
Jan. 2011 – Jan. 2012 change in workforce: networking capabilities.
+361,000 jobs However, some professionals must also earn
certifications in order to remain employable. For
example, fitness trainers should have certification
Number of American workers: in CPR, while aerobics instructors usually receive an
associate degree prior to applying for jobs. At the
13.5 million same time, some positions in arts administration,
recreation, culinary arts, and hotel management
require applicants to earn an associate, bachelor’s,
Regions in demand: or master’s degree.
All
Temporary Services Education and certification:
In years past, many workers who were interested
in receiving temporary assignments through the
Jan. 2011 – Jan. 2012 change in workforce:
assistance of workforce solutions organizations
+160,500 jobs could do so solely by earning a high school diploma.
However, in the midst of today’s highly competitive
market, that is usually no longer the case.
Number of American workers: Temporary workers should earn associate or
bachelor degrees, as well as skills training, if
2.4 million necessary, from workforce solutions organizations.
Such training may be their ticket to a long-term,
fruitful career once their temporary assignments
Regions in demand:
have concluded.
All
18
19. 2012 Job market perspectives
Where the jobs are:
Education and certification:
Manufacturing
Education within this sector tends to vary, but
employers typically agree that their employees
should earn at least an associate degree. Currently,
machine manufacturers must receive a bachelor’s
degree prior to being promoted to managerial
Unemployment rate: positions, while entry-level workers will likely be
enrolled in apprentice programs which, according
8.4 percent to the BLS, last at least one year, or even upwards of
four or five years. Such programs prepare workers
for careers in blueprint drawing and electronics,
Jan. 2011 – Jan. 2012 change in workforce: among others.
+235,000 jobs
Meanwhile, vehicle and parts manufacturers,
as well as computer and electronic product
manufacturers, should earn an associate degree,
Number of American workers: along with a bachelor’s degree. Some professionals,
who are interested in advancements and higher
11.9 million wages and are willing to pursue further education,
also earn master’s degrees, with an emphasis in
engineering or even physics.
Regions in demand: Finally, pharmaceutical and medical research and
Midwest, South and
development manufacturers require a Bachelor of
Science degree and a doctoral degree; technicians
should receive a degree from a technical institute or
West a two-year or four-year college or university.
19
20. Where the jobs are:
Professional and
Education and certification:
Currently, advertising and public relations
Business Services
professionals should earn at least a bachelor’s
degree in communication, English, journalism, or a
similar field just to receive an entry-level position.
If they are interested in pursuing advancement
Unemployment rate: opportunities, they should consider enrolling in
master’s degree courses in order to become even
9.5 percent more proficient in oral and written communications.
Many public relations professionals choose to also
acquire certification from the Public Relations Society
Jan. 2011 – Jan. 2012 change in workforce:
of America, especially as they begin to manage
+599,000 jobs
departments.
Computer systems design professionals are
employed on an entry-level basis upon receiving
Number of American workers: an associate or bachelor’s degree; to advance their
careers more quickly, some employees have chosen
17.7 million to earn a MBA with a focus on information systems,
according to the BLS. Meanwhile, prospective and
current research and development personnel should
Regions in demand: considering earning a master’s and a Ph.D. degree
All
within a few years of receiving a bachelor’s degree.
Unemployment rate:
9.3 percent Retail Trade
Jan. 2011 – Jan. 2012 change in workforce:
+191,300 jobs
Education and certification:
Education levels vary extensively within the retail
trade sector. Most professionals only need to earn
Number of American workers: a high school diploma or pass General Educational
Development (GED) exams. However, some retail
14.7 million trade professionals, especially managers and
individuals interested in receiving promotions as
executives, earn bachelor’s degrees from four-year
Regions in demand: accredited colleges and universities, as well as
master’s degrees in communication or business
All administration, among others.
20
21. 2012 Job market perspectives
The path forward
While 2011 will be remembered as a year of Looking ahead, we anticipate more robust job
upheaval and change, through it the economy growth in 2012 as demand for goods and services
grew, companies saw record profits and job growth continues to rise – leading to the increased
steadily increased, while unemployment slowly confidence and incentive companies need to
declined. continue investing in the creation of new jobs.
21