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S T S Presentation 07
- 1. 1
- 2. Welcome! Please turn off all cell phones & pagers. Thank you. 2
- 3. Mark Hughes Founder of Herbalife 3
- 4. Herbalife Today • In business for 29+ years • 40+ million clients • 70+ countries • Billions in annual sales • Industry leader in a growth industry 4
- 5. Advisors • Today, Herbalife has a great team of advisors, including: • Dr. David Heber Director of U.C.L.A. Center for Human Nutrition, Chairman of the Herbalife Scientific & Medical Advisory Boards • Dr. Louis Ignarro, Nobel Prize winner in Medicine for his Nitric Oxide research, developer of Niteworks 5
- 6. Medical Advisory • Dr. Luigi Gratton Vice President, Medical Affairs and Education, Board Certified in Family Medicine 6
- 7. Michael O. Johnson • Michael O. Johnson Chief Executive Officer Herbalife International • Former President of Walt Disney International • Accomplished tri-athlete 7
- 8. The Products It’s all about the products! 8
- 9. Cellular Nutrition and the Power of Protein • Combining Cellular Nutrition and the Power of Protein makes ShapeWorks™ unique. • Cellular Nutrition helps ensure the nutrients your body needs daily are absorbed and delivered throughout your body at the cellular level. • The Power of Protein means, your customers can manage their weight by: 1. Controlling their hunger 2. Maintaining their lean body mass 9
- 10. Cellular Nutrition and the Power of Protein 10
- 11. Results • Herbalife delivers results. • Products Create Income Great products lead to great income opportunities. 11
- 12. Getting Started: Distributor 12
- 13. Senior Consultant & Success Builder 13
- 14. Supervisor 14
- 15. Earn Royalties 50% First Level 5% Supervisor Success Builder 1,000 VP order 42% 5% Second Level Supervisor Third Level 5% Supervisor 25% 15
- 16. Duplicate for Income 2x2x2 3x3x3 5x5x5 Level 1: 5,000 7,500 12,500 Level 2: 10,000 22,500 62,500 Level 3: 20,000 67,500 312,400 Total: 35,000 97,500 387,500 Royalty $1,750.00 $4,875.00 $19,375.00 Overrides: Production $700.00 $3,900.00 $23,250.00 Bonus: Your Check: $2,450.00 $8,775.00 $42,625.00 16
- 17. Break 17
- 18. Morning & Afternoon Goals Morning •Learn about Reference Points •Learn about Products •Package Your Story Afternoon •Effective Retailing •Follow Up and Customer Service •Recruiting •The Marketing Plan •Your Next Steps 18
- 19. Product Catalog 19
- 20. Reference Points Reference Points are used to answer these questions: •Are the products safe? •Who can use the products? •How to use the products? 20
- 21. Questions and Objections • 90% Opinion • 10% Facts • How to respond: “I don’t know about that. All I know is ____________” 21
- 22. Facts •Your Story •Other People’s Stories •The Herbalife Story •29+ years in business, here to stay •40 million people have successfully used the products •In 70+ countries and expanding •Billions in sales •Positioned for rapid growth 22
- 23. General Laws About Food The laws that govern food are: •Mega-dosing – We are prohibited from putting too much of any one ingredient in a product. •Labeling laws – The label must indicate any conditions that may prevent a person from using this product. 23
- 24. What the Body Needs The body’s daily needs according to the American Medical Association are: • Protein • Minerals • Carbohydrates • Fats and Oils • Vitamins • Herbs 24
- 25. We Don’t Eat Well • 70% of all deaths are from: Heart Disease Cancer Stroke • 50% of these deaths are diet related. 25
- 26. DoctorsSay • 70% of all doctor visits are from patients with diet-related conditions. • The #1 complaint is fatigue. 26
- 27. To Lose Weight: Follow a 3-2-1 daily plan • 3 times a day, take your supplements. • 2 shakes – personalized. • 1 colorful meal. *Add protein snacks as needed. 27
- 28. To Maintain Weight: Follow a 3-1-2 daily plan • 3 times a day, take your supplements. • 1 shake – personalized. • 2 colorful meals. *Add protein snacks as needed. 28
- 29. To Gain Weight: Follow the 3 Times a Day Plan • 3 times a day, take your supplements. • 3 shakes – personalized. • 3 colorful meals. *Eat before drinking your shake so that you don’t fill up too fast. 29
- 30. The American Diet American Diet Herbalife High Sugar Low High Fat Low High Salt Low High Calories Low Low Protein High Low Fiber High 30
- 31. Obesity •65% of the population is overweight. •15% of children between the ages of 6 and 19 are overweight. 31
- 32. PRODUCTS 32
- 33. TOTAL NUTRITION 29 + 33
- 34. 34
- 35. CELLULAR NUTRITION 35
- 36. CELLULAR NUTRITION It’s as easy as 1-2-3 •Formula 1 Nutritional Shake Mix •Formula 2 Multi-vitamin •Cell Activator 36
- 37. CELLULAR NUTRITION The Foundation of Wellness • Herbalife’s Cellular Nutrition provides the elements every body needs daily to maintain good health. * • Herbalife’s products are scientifically formulated to target cells in specific tissues, organs and/or body systems such as the heart, liver, eyes, skin and brain. * • Complete nutrition helps to protect cells against the harmful effects of stress, pollution and toxins to reduce the risk of disease. • Vitamin supplements have been shown to improve immune function, and studies suggest that generous intake of vitamins & minerals may reduce the risk of heart disease, cancer and osteoporosis. * * These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. 37
- 38. PRODUCT CATEGORIES Weight Management Targeted Nutrition Energy & Fitness Outer Nutrition 38
- 39. WEIGHT MANAGEMENT 39
- 40. WEIGHT MANAGEMENT Personalized • Cellular Nutrition and the Power of Protein • Protein Snacks • Weight Loss Enhancers 40
- 41. WEIGHT MANAGEMENT Personalized QUICKSTART PROGRAM • Formula 1 Nutritional Shake Mix • Formula 2 Multivitamin Complex • Cell Activator • Herbal Concentrate 41
- 42. WEIGHT MANAGEMENT Personalized ADVANCED PROGRAM Includes the QuickStart Program plus: • Total Control® • Cell-U-Loss® 42
- 43. WEIGHT MANAGEMENT Personalized ULTIMATE PROGRAM Includes the Advanced Program plus: • Snack Defense™ • Variety Snack Pack 43
- 44. THE POWER OF PROTEIN 44
- 45. WEIGHT MANAGEMENT Personalized PROTEIN PLUS These kits add the following products to QuickStart, Advanced, and Ultimate: • Formula 3 Personalized Protein Powder • 750g Formula 1 replaces 550g canister 45
- 46. WEIGHT MANAGEMENT Personalized PROTEIN SNACKS • NEW Protein Bars Deluxe • Protein Drink Mix (formerly HPLC Shake Mix) • Beverage Mix packets • Soup Mix • Protein Bars • Roasted Soy Nuts with Cardia® Salt 46
- 47. WEIGHT MANAGEMENT Personalized ENHANCERS • Herbal Concentrate • Total Control® • Snack Defense™ • Thermo-Bond ® • Cell-U-Loss ® • Aminogen ® 47
- 48. TO LOSE WEIGHT It’s as easy as 1-2-3 Follow a 3-2-1 daily plan • 3 times a day, take your supplements. • 2 times a day, drink a personalized shake. • 1 time per day, eat a colorful meal. * Add protein snacks as needed. 48
- 49. TO MAINTAIN WEIGHT It’s as easy as 1-2-3 Follow a 3-1-2 daily plan • 3 times a day, take your supplements. • 1 time per day, drink a personalized shake. • 2 times a day, eat a colorful meal. * Add protein snacks as needed. 49
- 50. TO GAIN WEIGHT It’s as easy as 1-2-3 Follow the 3 Times Daily plan • 3 times a day, take your supplements. • 3 times a day, drink a personalized shake. • 3 times a day, eat a colorful meal. * Add protein snacks as needed. 50
- 51. TARGETED NUTRITION 51
- 52. TARGETED NUTRITION 8 TARGETED SOLUTIONS • Heart Health • Stress Management • Women’s Solutions • Men’s Solutions • Digestive Health • Immune Solutions • Children’s Health • Healthy Aging 52
- 53. TARGETED NUTRITION • Core Complex • Herbalifeline® • Niteworks® • Tri-Shield™ • Mega Garlic Plus Heart Health 53
- 54. TARGETED NUTRITION • Relax Now • Sleep Now Stress Management 54
- 55. TARGETED NUTRITION • Tang Kuei • Xtra-Cal® Plus • Triple Berry • Woman’s Complex Choice Women’s Solutions 55
- 56. TARGETED NUTRITION • Prelox® Blue • Ultimate Prostate Formula • Male Factor 1000® Men’s Solutions 56
- 57. TARGETED NUTRITION • Herbal Aloe Drink & Concentrate • Florafiber • Active Fiber Drink Mix (powder) • 21-Day Herbal Cleansing Program (AM/PM) Digestive Health 57
- 58. TARGETED NUTRITION • Ocular Defense • Best • Schizandra Plus • RoseOx® Defense • Garden 7 Immune Solutions 58
- 59. TARGETED NUTRITION • Kindermins • MultiVites • Kids Shakes Children’s Health 59
- 60. TARGETED NUTRITION • Ocular Defense • Joint Support Healthy Aging 60
- 61. ENERGY & FITNESS 61
- 62. Energy & Fitness • H3O 62
- 63. Energy & Fitness • Liftoff® • N-R-G Tablets • N-R-G Tea • Bulk & Muscle Powder 63
- 64. OUTER NUTRITION 64
- 65. Outer Nutrition • Skin Essentials • Skin Activator • NouriFusion • Radiant C • Body Essentials • Hair Essentials • Fragrances 65
- 66. Outer Nutrition • Skin Activator Skin Essentials 66
- 67. Outer Nutrition •Radiant C 67
- 68. Outer Nutrition •NouriFusion 68
- 69. Outer Nutrition •Body Essentials - Aloe 69
- 70. Outer Nutrition •Body Essentials 70
- 71. Outer Nutrition •Hair Essentials 71
- 72. Outer Nutrition •Fragrances 72
- 73. Packaging Your Story 73
- 74. The Power of Testimony • Your own health is your best advertisement. • Share your story with others. • Expand your Circle of Influence. 74
- 75. Before, During, and After •What I weighed/earned before. •The action I took. •The results I got. 75
- 76. Break 76
- 77. Afternoon Goals • Effective Retailing • Follow Up & Customer Service • Recruiting • The Marketing Plan • Your Next Steps 77
- 78. Effective Retailing • Finding 20 Customers • Keeping 20 Customers 78
- 79. To Succeed •To succeed in sales, simply talk to lots of people every day. And here’s what’s exciting. There are lots of people! –Jim Rohn 79
- 80. Use, Wear, Talk •Use the products •Wear the button (marketing) •Talk to people 80
- 81. Your Circle of Influence 81
- 82. Retailing Strategies •Expanding your Circle of Influence •Button Response •Presentations (ex. house parties) •Surveys •Advertisements (ex. flyers, etc.) •Samples 82
- 83. Use •Use the products •The best advertisement for Herbalife is your passion for the products and the success you have achieved. 83
- 84. Wear •Continue your Circle of Influence list. •Wear your button. •Use surveys. •Advertise. •Keep and provide samples for potential customers. •Use sales tools. 84
- 85. Talk •Button response. •Make presentations. •Hold house parties. •Know your stories and facts and be ready to discuss them. 85
- 86. Button Response •Are you serious about your goal? •How much weight do you want to lose? •What did you try before? •Why didn’t that work for you? •When would you like to get started losing that weight? 86
- 87. Don’t Sell. Share. The most important retailing tool is your own passion for the products and the opportunities. 87
- 88. Follow Up & Customer Care •Be consistent about staying in contact with all your current and potential customers. •Ask for referrals. •Remember that every customer is a potential Distributor. Pennies in the sale, a fortune in the follow-up! 88
- 89. The Value of a Customer “One well-taken-care-of customer could be more valuable than $10,000 worth of advertising.” –Jim Rohn 89
- 90. What Makes You a Repeat Customer? 90
- 91. Things That Keep a Customer Happy •Accurate information that is up-to-date •Value for the money •Products that give results •Being remembered •Products on hand •A friendly, can-do attitude 91
- 92. The Price of Health ShapeWorks™ Big Mac Meal Nutritional Shake Mix (Big Mac, Reg Fries, (ShapeWorks™ Shake Mix, 8oz Skim Reg Coke) Milk, 2oz Strawberries) $3.99 $1.70 Calories 1,260 Calories 180 Calories from fat 500 Calories from fat 10 92
- 93. Customer Contact Days 1 to 3 •Call your customers and ask: How is your energy level? How is your appetite? How are you making your shakes? 93
- 94. Customer Contact Days 7 to 14 •Call your customers and ask: How is your energy level? How is your appetite? Have you weighed or measured yourself? Has anyone noticed how good you are looking? 94
- 95. Customer Contact Day 25 •Call your customers and ask: Have you weighed and measured yourself recently? Would you like to get an additional shake flavor for next month? Are there any additional products you need? Has anybody noticed that your looks have improved? Would you like to reorder for next month? 95
- 96. Recruiting 96
- 97. Circle of Influence 97
- 98. Creating Opportunities •Wear your Button • Provide Samples • Advertise • Make Presentations (ex. Flyers, etc.) • Wellness Evaluations • Use DVDs • Share HBN • Hold House Parties 98
- 99. Button Response • Are you serious? (About making extra money) • How much money would you like to make? • What have you tried in the past? • Why did that not work for you? • If I can show you a simple way to earn ______________ without interfering with what you’re doing, would you be interested in taking a look? 99
- 100. Support Your Downline Once you have a team, supporting that team is crucial. If your downline Distributors are happy and productive, everyone benefits. 100
- 101. Your Herbalife Team You Your Sponsor Your Downline 101
- 102. Ways to Find Support • Refer to your Product Catalog or the Product Hotline for product information. • Inner Nutrition: 801-526-8461 • Outer Nutrition: 801-526-8467 • Refer to your Career Manual or your Product Catalog to find information about the Marketing Plan. • Call your sponsor or your upline TAB team member with any questions you may have. 102
- 103. Ways to Give Support • Participate in 3-way conference calls to model and support retailing strategies. • Participate in house or shake parties to demonstrate techniques and ensure success. • Call your Sponsor or Tab Team member with any questions you may have. 103
- 104. Ways to Support Your Downline Distributors • Patiently answer questions. • Be available to clearly explain the Marketing Plan. • Participate in 3-way conference calls to model and support retailing strategies. • Serve as a support always, but especially when your downline is new. 104
- 105. Marketing and Compensation 105
- 106. Step Up to Success 106
- 107. Getting Started: Distributor 107
- 108. Success Builder 108
- 109. Supervisor 109
- 110. Fully Qualified Supervisors Eligible to receive: •50% retail profit •Up to 25% wholesale profit •Monthly bonuses Attend special workshops and trainings 110
- 111. Qualify for Supervisor •Retail your way there. •Recruit your way there. •Purchase inventory to have on hand. •Combination of above. 111
- 112. World Team •10,000 Volume Points at 50% in one month. •2,500 Volume Points at 50% in four consecutive months. •500 Royalty Override Points in one month. 112
- 113. Earn Royalties 50% First Level 5% Supervisor Success Builder 1,000 VP order 42% 5% Second Level Supervisor Third Level 5% Supervisor 25% 113
- 114. Duplication 114
- 115. Duplicate for Income 2x2x2 3x3x3 5x5x5 Level 1: 5,000 7,500 12,500 Level 2: 10,000 22,500 62,500 Level 3: 20,000 67,500 312,400 Total: 35,000 97,500 387,500 Royalty $1,750.0 0 $4,875.0 0 $19,375.0 0 Overrides: Production $70 0.00 $3,900.0 0 $23,250.0 0 Bon us: Y our Check: $2,450.00 $8,775.00 $42,625.00 115
- 116. Choose & Qualify • What is your target level? • What must you do to qualify? 116
- 117. Step Up to Success 117
- 118. If I Can Do It Everything is really easy. If I can do it, you can do it as well. –Mark Hughes 118
- 119. Your Next Steps Now What? 119
- 120. Make a Plan Your 90 Day Plan is simply one day repeated 90 times. 120
- 121. Work Your Plan • Commit to and make daily calls. • Have three retailing and recruiting methods. • Follow up with your existing customers. • Don’t give up. Persistence pays! 121
- 122. Teach to Teach • First step: Teach others what you’ve learned. 122
- 123. Teach to Teach • First step: Teach others what you’ve learned. • Second step: Teach others to teach others what you’ve learned. 123
- 124. Quick Start Set Up • Make people feel welcome. • Provide Herbal Concentrate. • Play the Herbalife DVD or video. 124
- 125. Quick Start Topics • Herbalife History • Stories (Product & Income) • Reference Points • Button Response • Basic Programs and Products • Marketing Plan • Next Steps 125
- 126. Events and Promotions • UPCOMING EVENTS • UPCOMING PROMOTIONS 126
- 127. The Right Place • You are in the right place at the right time! • Welcome to Herbalife! 127