This presentation provides a few tips to new inside sales reps who are starting their career in inside sales. Inside Sales initially is notoriously tough and even experienced reps find it a challenge. The key to getting better and successful in a sales career is to train and practice!

1. AAyuja © 2013
Disclaimer: This presentation and the information provided here is indicative in nature and
should not be treated as views of the organization.
5 Starting Tips for New Inside Sales Reps
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2. AAyuja Internal and Confidential © 2012
Be yourself
Don't overcompensate with what you
believe to be “professionalism” by being
overly proper and formal with prospects.
While they may appreciate the intent, as
everyone deserves to be treated with
respect, talking to your prospects like
they’re actual royalty can make you
sound like you just stepped out of the
18thcentury. Be conversational in your
phone calls and emails, and your
prospects (and coworkers) will
appreciate you for it.
1
There’s a reason why you only see sleazy salespeople in
movies: Nobody can stand them in real life! Leave out how
“revolutionary," "money-saving" and "time-saving" your
product is unless you want to sound like every sales cliché
ever.

3. You’re in the real world now
Repetition is fine and even helpful in
making a message resonate. “Fifty-cent
words” are going to get lost in a voicemail
or confuse people in an email. And you
don’t need to cite your sources when you
describe your product. Simple, short, and
to the point are the keys to a successful
prospecting campaign.
2
In the same vein as being conversational, remember that you’re
not writing an analytical essay or giving an oral report when
you’re communicating with a prospect

4. Know your material
As it turns out, reading from a script
sounds a whole lot like reading from a
script, and prospects don’t respond well
to robotic, rehearsed messages. A few
bullet points about common challenges
or interesting product features should be
plenty to help you along in your
conversations.
3
Nerves are normal for the first few calls. Even many
seasoned inside sales reps have a “cheat sheet” available so
they don’t forget anything in a call.

5. Ask for help
You’re not going to have all the answers,
but chances are that at least one of your
colleagues has experienced a similar
problem. Everyone remembers what it
was like to be the new guy, and the
majority of people out there are happy
to offer advice when something is
confusing.
4
Rome wasn’t built in a day, and neither are good inside sales
reps.

6. Don’t get discouraged
You can have the best preparation in the
business and still have a project that
takes time to get going. The only way to
get through a good start is perseverance.
5
Nobody becomes the top inside sales rep overnight

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