1. Presentation ICT4RD
2 November 2011

3. JAMES 1 VERSE 27
Pure and lasting religion in the sight of
God our Father means that we must
care for orphans and widows in their
troubles, and refuse to let the world
corrupt us. New Living Translation

4. The James 1:27 Trust
• The James 1:27 Trust is situated at the
Innovation Hub, Pretoria
• Innovation Hub Africa’s first internationally
accredited science park
• Social Innovation
• Building a Management System for Orphans
and Vulnerable Children (MSOVC)

5. Innovation Hub
•

6. The Journey
• The Problem
• Some Keys
• The Innovation
• The Technology
• Partnership with ICT sector
• Becoming a Social Enterprise
• Some lessons being learnt…..

7. Locating the Problem
• 5,7 million South Africa‟s living with HIV
• Levels of new infections – behaviour
change
• 4 % of children are maternal orphans
• Conservatively estimated to be 1 million
• Children orphaned as a result of HIV and
AIDS 25% more likely abused

8. Some KeysKeys
• Nation Building through National Mobilisation
• Problem not money but secure transfer
(subscription)
• Need to create people to people contact -
emotional link … sustainability
• Social Justice through Human Rights and
Responsibility
• Caring at individual, household, shelter cluster, and
village level
• M&E and social impact through - Narrative
Reporting (emotional basis for sustainability)
• Emergency relief to rehabilitation to development

9. Opportunities for Collaborating
If it takes a village to grow a child
Which Village?

10. Our model!
Integrated Community Development –
LINKING PREVENTION TO DEVELOPMENT
Holistic Development
+
Social Innovation and Entrepreneurship
+
Business Information Management
Systems
=
Scalability (social mobilization)
Caring through social innovation and shared
responsibility

11. Takes Innovation to Scale
• Social Innovation – Virtual Adoption
(Supplementary support by an „extended
family‟ that is located virtually)
• Technology Transfer – business
management systems to civil society
(Management System for Orphans and
Vulnerable Children, MSOVC)

12. Social Innovation & Best
Practice
• Child Rights Framework
• Holistic Care & Development
• Integrated Community Development
• SANAC & NACCA aligned
• Accreditation within Quality
Management Framework (NGO
scorecard)

13. Concept
GLOBAL VILLAGE
CYBER COMMUNITY
CHILDREN AT
GEOGRAPHICAL RISK
VILLAGE

14. CHILD STATUS INDEX
The CSI was developed in response to the request by
PEPFAR, OGAC and OHA to assess vulnerabilities,
needs and desired outcomes for OVCs.
It is used in Ethiopia, Rwanda, India, Cambodia and
Swaziland.
It measures and produces in a simple way, based on a
standardized evaluation form, a status index which is
expressed as:
1 = Very Bad 2 = Bad 3 = Fair 4= Good
For the following Domains:

15. CHILD STATUS INDEX
CHILD
DOMAIN Shelter & Care Protection
Food &
Education/Skills Health Care Psychosocial Other Services
Nutrition
SUB- Abuse & Food Emotional Financial
Shelter Performance Wellness
Exploitation Security Health Grants
DOMAIN1
Legal Nutrition & Social behavior Health Social Social
Care
Protection Growth Spiritual Care Behavior Services
SUB-
DOMAIN2

16. Care Cycle
The Individual Care Cycle implies the
Development Plan is measurement of the
quality and progress of
part of the Care Cycle
the intervention at the
and includes different stages of the
physical, mental and Care Cycle
spiritual development

17. Life Cycle
Relational
Generational Historical
Transformational Foundational

18. Holistic Child Development
Admin
Care
Support
Food
Medical
MUSIC CHILD HEADED
Cultural
THERAPY HOUSEHOLDS Shelter
Clothing
Educational

19. Big Idea
• Bringing together building blocks for
child care and development (check list)
• Responsibility Script (who does what)
• Challenge – Resource Mobalization
• Resource Management
• JT Response - Mobalize Social Capital
through Virtual Adoption
• Build a BIMS to manage the process

20. Virtual Adoption
Matching an extended virtual family
through a care based organisation with
a vulnerable family. The purpose of
which is to ensure supplementary
support for the holistic care and
development of children.

21. ….Social Capital
Mobilisation
•

22. Your Social Network
Local Care
Orginisation
Counseling Food
Clothing
Feedback of Sponsored
Goods and Family Drip Feed System
Narrative

24. Value Proposition
Consumables
Public Participation
Monthly debit orders
$20/15Euros
R150 Education
and Training
Secure Delivery
CBO Transport
Social Investment
Caregivers
Institutional & Shelter
Children in Need
Corporate
Partners
Health Care
Back Office

25. MSOVC Key Focuses
Management System for Orphans and Vulnerable Children
Managing
Managing and Data
directing -------------------
Resources Understanding
MSOVC Needs
System
Secure • Managing and Directing Resources
Delivery
• Managing Data/Understanding Needs
------------------
- • Secure Delivery/Data Capturing
Data
Capturing

26. MSOVC Balance Sheet
MSOVC Balance Sheet
Resources Needs
Management SAP Analysis WC/Cognos
Out JRT
In
Secure Delivery
Resource
Allocation

27. Foundation Pillars: Detail
• Windchill: Data Lifecycle Management
• SAP BusinessOne: Financial and Accounting
• James Remote Terminal (JRT): Wireless Field
Device
• Future layers:
• Logistics and Matching Application
• MSOVC Social Network Platform
• M&E
• Integrated Talent management

28. Business Systems Tool Kit
• Content Management (social media)
• Resource Management (ERP)
• Life Cycle Management
• Remote Terminal Data Management
• Talent Management
• M &E

29. MSOVC: a Service
• The key here is, the CBO needs no
extra infrastructure or IT Admin
personnel
• APD supplies and manages it all.
• All the CBO requires, is good, fast
internet access.

30. Why SAP
• Leader in their industry, more than
35yrs experience in ERP. (Enterprise
Resource Planning)
• Good integration with third-party
software for lifecycle and talent
management
• High level of security for financial
transactions

31. SAP BusinessOne: Detail
• Financial and accounting
– This is one of the key issues when it comes to managing your resources,
and the subsequent reporting of this spend. A financial clean bill of health
is essential to this industry, as in any other. Most CBO’s certainly have
some sort of Financial Management system in place, but most of those
will not be link into the rest of their business, like an ERP system. We then
take it further, in that we integrate this into with our Data management
system, and we automate most of the routine task, again, to alleviate the
admin burden.
• Customer Relationship Management
– Managing the relationship with your customer, the donor, is a crucial side
of your operations. As in business, the CBO has certain expectations to
manage, and certain communiqué to coordinate, SBO does this
seamlessly.
• Ordering and delivery
– Ordering and managing the delivery of sponsored goods.
• Production and manufacturing
– Some CBO’s produce items like nappies, toilet paper, food parcels, solar
ovens, etc. The product and stocking of components is managed within
SBO
• Inventory and distribution
– CBO’s manage store rooms and warehouses, this can now happen within
SBO, and tide into your Financial asset register.
• Employees and human resources
– Managing the employees and HR related issues.

32. SAP BusinessOne

33. Chart of Accounts

34. Approval Procedures

35. Donor

36. Donation Receipt

37. Donation Activity

38. Donor Report

39. Fund

40. Report

41. Windchill
• Holistic Data management:
– Data/Attribute Management
– Document Management
– Change Management
– Life Cycle management
– Search and Reporting

42. Windchill: Detail
• Data/Attribute Management
– Each person has some set of describing attributes, currently CBO’s
manage this in Microsoft Excel, this can now be managed in an
interlink, secure, historical life cycle fashion.
• Document Management
– Along with all the normal document a CBO creates and stores, the
OVC has a set of their own. Keeping it all secure and revision
managed would be a nightmare without a dedicated system
• Change Management
– Everything Changes, in business as in a CBO. Managing who can
change what is crucial. And keeping historical data along with audit
trails is all facilitated by Windchill
• Life Cycle management
– People, Attributes, Documents, projects all mature and change over
time. Seeing this maturing process in the form of a lifecycle, is
helpful to understanding how Windchill can manage this progression
from concept to retirement.
• Search and Reporting
– Data is of no use if can’t not be found or collated into a report.

43. Document Management

44. Document Management/2

45. Member Management

46. Member Management

47. Member Management /2

48. Member Management/3

49. Reporting

50. Reporting
/2

51. Reporting
/3

52. Security and Access

53. Tracking Work

54. Workflow

55. Workflow/2

56. JameRemote Terminal (JRT)
• The JRT will enable us to uniquely identify a
recipient, acknowledge secure delivery,
capture changes in descriptive attributes and
populate the narrative.
SB
O
WC

57. James Remote Terminal
(JRT)
• Biometric pad
– This device will allow the securing of the data in the
device, the logging of the use of the device and the
acknowledgement of receipt of sponsored services by the
person selected to receive it.
• GPRS
– Wireless access between the device and the servers will
allow instant update of server info, just in time delivery of
data to the device, and any other security disabling that
becomes necessary
• Built in Applications
– Using either the keypad or touch-screen, a Care Worker
will be able to create, load or update members of the
system using predefined data forms. Recording many of
the describing attributes directly into the servers
databases. These application will be CBO specific.
• ERP Interaction
– In future, we see the remote terminal being used for
business functions at CBO remote or hub offices.

58. What This Means
• Virtual support clusters to mobilize resources to
fund care cycles and development plans at
individual, household, cluster and village level.
• Business information management systems and
business intelligence tools to manage the whole
system and process
• An automated administration system can be used
to ensure security and efficiency and to cope with
complexity
• We can therefore scale care-based organisations
…. Reach extend from 15% to 60% CAR

59. Social Impact
• Holistic Child Development
• Increase employment creation
• Decrease HIV infection
• Nation Building

60. Migration out of
philanthropic thinking
What is shared value?
“The concept of shared value can be defined as
policies and operating practices that enhance
the competitiveness of a company while
simultaneously advancing the economic and
social conditions in the communities in which it
operates. Shared value creation focuses on
identifying and expanding the connections
between societal and economic progress”
Michael E. Porter and Mark R. Kramer

61. Shared Value!
Civil
Society
ICT
Shared
Value

62. Opportunity
• Millennium Development Goals
• NEPAD
• NSP 2012-2016
• Social Ethical Committee (Amended
Companies Act)
• Technology Transfer – intro SBO
• Social Investment – scaling civil society
• Multiplying impact of CSI

63. It is morally indefensible that
we choose to live with problems
that can be solved
Contact : James 1:27 Trust
Tel 0128440489
info@james127trust.org
www.james127trust.org
http://james127trust.posterous.net