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Digital Or Die
       Ann Lewnes | CMO, Adobe | @alewnes




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
$1.25 Trillion Dollars Spent
                             Online in 2013
                                                                                     Online Video Views are Up Across all
                                                                                     Devices




  $2 Billion in Cyber
                                                                              The Opportunity
  Monday Sales
                                                                                                        ~4 Zettabytes of Data
                                                                                                        Created & Shared in 2013

                                                    Marketing Spend Growing Faster than IT
                                                    Spend, Will Eclipse it by 2017 says
                                                    Gartner

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
68% of People Find Online                                                    66% of People Say TV
               Advertising Annoying                                                         Commercials are More
                                                                                            Effective than Online
                                                                                            Advertising
                                                                              The Missed
                                                                              Opportunity
                                                                                            Marketers Spending Less Than
            Social Media Being Undervalued by Up to                                         25% of Budgets on Digital
            94%



© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
74% of Adobe‟s Marketing Spend is on
                                                                              Digital

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.      4
DIGITAL OR DIE



© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
We Still
                              Need Your                                             Data is
                            Creative Ideas                                    Killing Creativity




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Art + Science




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.        7
An Insight Spurs a Concept



                                                                                       of CEOs Do Not Trust Marketers

                                                                               70% believe marketers are disconnected
                                                                               from business results

                                                                               69% believe marketers live too much in
                                                                               their creative and social media bubble

                                                                               “Marketers will have to understand they
                                                                               need to start „cutting the rubbish‟.”



Source: Fournaise Marketing Group. July 12, 2012

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
An Insight Spurs a Concept



                                                                                       of CEOs Do Not Trust Marketers

                                                                               70% believe marketers are disconnected
                                                                               from business results

                                                                               69% believe marketers live too much in
                                                                               their creative and social media bubble

                                                                               “Marketers will have to understand they
                                                                               need to start „cutting the rubbish‟.”



Source: Fournaise Marketing Group. July 12, 2012

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
An Attention Grabber




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
We Still                                        Use Digital
                              Need Your                                       To Surround          Data is
                            Creative Ideas                                    Your Target    Killing Creativity




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Anatomy of a Campaign in 2013




                                                                               Website

                                Print Ads                                                          Social Media




                                             Video                            The Concept   Display & Native Ads
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   13
Super Bowl Ads Drive 20%
                                                                                   Bump to Web Traffic




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   14
It‟s All About the Video


                                                                              Six videos drove
                                                                              60 million+ impressions

                                                                              Video had 4x the CTR of
                                                                              other media

                                                                              Video accounted for just
                                                                              10% of impressions but
                                                                              drove 50% of site visits



© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
We‟re Here! Now What?
                                                                                                       Bounce rates a big
                                                                              Traffic exceeding        concern. Product
                                                                              expectations.            info too hard to
     Persona-based                                                                                     find.
     content driving
     strong conversion.                                                                                                     Video &
                                                                                                                            case
                                                                                                                            study
                                                                                                                            content
                                                                                                                            sees high
                                                                                                                            CTR.




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                       16
Transparency Pays Off




          Case Study Visitors Tied
          to Higher Revenue;
          ~$49 Per Visit




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   17
We Still                                        Use Digital     Love Math
                              Need Your                                       To Surround       Like You
                            Creative Ideas                                    Your Target    Love Creativity




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Have you heard about this “Big Data” thing?


                                                             Big Data May Ensure                     Big Data Rewrites the
                                                             Sustainable Sushi                       CMO‟s Role

                           IBM Introduces New
                           Mainframe Computers                                                                               Big Data and its
                           for Age of „Big Data‟                                                                             Big Problems
                                                                                            Big Data Can Make a Big
                                                                                            Difference in Marketing

                                                                        How Facebook is
                                                                        Handling All That                                    The Year
                                                                        Big Data                                             of Big Data



© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                     19
Big Data for Marketers


© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Big Data for Marketers

                        PRE-LAUNCH                                                             DURING LAUNCH                                              POST LAUNCH

                     Optimize Budget                                                     Track Progress & Fine Tune                                         Analyze
                          & Mix                                                                   Approach                                                  Results


                                                                                                                                                                   Revenue


                                                                                                                        Point of Diminishing
            MARKETING BUDGET                                                                                                  Returns
                                                                                                                                                                   Profit Contribution



                                                                              0%   20%       40%       60%   80%            100%        120%       140%     160%




                      % of                                        % of                      % of                    % of                        % of                       % of
                     Budget                                      Budget                    Budget                  Budget                      Budget                     Budget
                     Spend                                       Spend                     Spend                   Spend                       Spend                      Spend



                    Video                                    Display                       Offline             Search                          Email                  Social Media
                                                            Advertising                  Advertising

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Big Data for Marketers

                        PRE-LAUNCH                                                 DURING LAUNCH           POST LAUNCH

                     Optimize Budget                                          Track Progress & Fine Tune     Analyze
                          & Mix                                                        Approach              Results




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Big Data for Marketers

                        PRE-LAUNCH                                                 DURING LAUNCH           POST LAUNCH

                     Optimize Budget                                          Track Progress & Fine Tune     Analyze
                          & Mix                                                        Approach              Results




© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Be The Catalyst
            for Your Clients

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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4A’s Transformation 2013 - March 11 - Adobe - Ann Lewnes

  • 1. Digital Or Die Ann Lewnes | CMO, Adobe | @alewnes © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 2. $1.25 Trillion Dollars Spent Online in 2013 Online Video Views are Up Across all Devices $2 Billion in Cyber The Opportunity Monday Sales ~4 Zettabytes of Data Created & Shared in 2013 Marketing Spend Growing Faster than IT Spend, Will Eclipse it by 2017 says Gartner © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 3. 68% of People Find Online 66% of People Say TV Advertising Annoying Commercials are More Effective than Online Advertising The Missed Opportunity Marketers Spending Less Than Social Media Being Undervalued by Up to 25% of Budgets on Digital 94% © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 4. 74% of Adobe‟s Marketing Spend is on Digital © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  • 5. DIGITAL OR DIE © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 6. We Still Need Your Data is Creative Ideas Killing Creativity © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 7. Art + Science © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7
  • 8. An Insight Spurs a Concept of CEOs Do Not Trust Marketers  70% believe marketers are disconnected from business results  69% believe marketers live too much in their creative and social media bubble  “Marketers will have to understand they need to start „cutting the rubbish‟.” Source: Fournaise Marketing Group. July 12, 2012 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 9. An Insight Spurs a Concept of CEOs Do Not Trust Marketers  70% believe marketers are disconnected from business results  69% believe marketers live too much in their creative and social media bubble  “Marketers will have to understand they need to start „cutting the rubbish‟.” Source: Fournaise Marketing Group. July 12, 2012 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 10. An Attention Grabber © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 11. We Still Use Digital Need Your To Surround Data is Creative Ideas Your Target Killing Creativity © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 12. Anatomy of a Campaign in 2013 Website Print Ads Social Media Video The Concept Display & Native Ads © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 13. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 13
  • 14. Super Bowl Ads Drive 20% Bump to Web Traffic © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
  • 15. It‟s All About the Video Six videos drove 60 million+ impressions Video had 4x the CTR of other media Video accounted for just 10% of impressions but drove 50% of site visits © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 16. We‟re Here! Now What? Bounce rates a big Traffic exceeding concern. Product expectations. info too hard to Persona-based find. content driving strong conversion. Video & case study content sees high CTR. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16
  • 17. Transparency Pays Off Case Study Visitors Tied to Higher Revenue; ~$49 Per Visit © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17
  • 18. We Still Use Digital Love Math Need Your To Surround Like You Creative Ideas Your Target Love Creativity © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 19. Have you heard about this “Big Data” thing? Big Data May Ensure Big Data Rewrites the Sustainable Sushi CMO‟s Role IBM Introduces New Mainframe Computers Big Data and its for Age of „Big Data‟ Big Problems Big Data Can Make a Big Difference in Marketing How Facebook is Handling All That The Year Big Data of Big Data © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 19
  • 20. Big Data for Marketers © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 21. Big Data for Marketers PRE-LAUNCH DURING LAUNCH POST LAUNCH Optimize Budget Track Progress & Fine Tune Analyze & Mix Approach Results Revenue Point of Diminishing MARKETING BUDGET Returns Profit Contribution 0% 20% 40% 60% 80% 100% 120% 140% 160% % of % of % of % of % of % of Budget Budget Budget Budget Budget Budget Spend Spend Spend Spend Spend Spend Video Display Offline Search Email Social Media Advertising Advertising © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 22. Big Data for Marketers PRE-LAUNCH DURING LAUNCH POST LAUNCH Optimize Budget Track Progress & Fine Tune Analyze & Mix Approach Results © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 23. Big Data for Marketers PRE-LAUNCH DURING LAUNCH POST LAUNCH Optimize Budget Track Progress & Fine Tune Analyze & Mix Approach Results © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 24. Be The Catalyst for Your Clients © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 25. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.