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USING PROTOTYPES TO VALIDATE 
PRODUCT STRATEGY 
11 October 2014 
Kenal Shah 
Senior Product Manager 
kenal.shah@3pillarglobal.com 
@kenalshah 
Jessica Hall 
Director, Innovate Practice 
jessica.hall@3pillarglobal.com 
@jesshallway 
#pcampdc14
Maria Bryk/Newseum
radcliffe dacanay, Flickr
Philippa Willitts, Flickr
I HAVE AN 
CRASH 
AND 
BURN
Newseum, The Washington Post, Time
Philippa Willitts, Flickr
I HAVE AN 
IDEA
What does it look like? 
Do customers want it? 
Is it right for my business?
WEEK 1 
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 
WEEK 2 
WEEK 3 
WEEK 4 
Workshop 
Rapid User 
Research 
Idea 
Exploration 
Idea 
Exploration 
Testing 
Prototyping 
Planning/ 
Prototyping 
Prototyping/ 
Client Demo 
Prototyping Testing 
Prototyping 
Planning/ 
Prototyping 
Prototyping/ 
Client Demo 
Prototyping Testing 
Refine 
Prototype 
Evaluation 
Refine 
Prototype/Build 
Pitch Deck 
Refine 
Prototype/Build 
Pitch Deck 
Refine 
Prototype/Build 
Pitch Deck 
© 2014 3Pillar Global, Inc. All Rights Reserved
WANT TO 
LEARN MORE 
ABOUT 
DEVELOPING 
IDEAS? 
© 2014 3Pillar Global, Inc. All Rights Reserved 
Talk is Cheap, 
Build Something 
with Faz Besharatian 
@ 3pm in the Fishbowl
TESTING YOUR IDEA 
© 2014 3Pillar Global, Inc. All Rights Reserved 
Surveys Landing Pages 
Interviews 
and 
Pitches
TODAY’S FAKE IDEA 
© 2014 3Pillar Global, Inc. All Rights Reserved 
Customer 
Problem 
Solution 
Cost-conscious urban dweller who searches 
yard sales and CraigsList for larger goods 
Need an easy and low-cost way to get 
purchases home within a short time-frame 
Connect our customers with moving 
companies or truckers with spare capacity
WHAT DO YOU NEED TO 
LEARN?
SETTING AND MANAGING EXPECTATIONS 
FIDELITY 
Lo Hi 
FUNCTIONALITY 
Lo Hi 
CONTENT/DATA 
Lo Hi 
© 2014 3Pillar Global, Inc. All Rights Reserved
SETTING AND MANAGING EXPECTATIONS 
© 2014 3Pillar Global, Inc. All Rights Reserved 
The Good Risks to Manage 
Stakeholders will see deliverables sooner 
and get client feedback sooner 
Initial deliverables will be low fidelity 
We can quickly bring ideas to life We need stakeholders to commit time to 
work with us 
We can get quality customer feedback fast Customers may say things the stakeholders 
don’t want to hear 
We can pivot The stakeholder may not want to pivot 
We will save money by not working on the 
wrong ideas 
We’re going to get a lot wrong before we 
get to the right thing
WHAT SHOULD WE 
PROTOTYPE?
DO 
© 2014 3Pillar Global, Inc. All Rights Reserved 
Solve today’s problem 
Focus on the most 
important or risky 
features/assumptions 
Do just enough for 
customers and 
stakeholders to judge 
value and no more 
Set a schedule, get 
commitment on the team’s 
time and appoint an 
enforcer 
DON’T 
Solve tomorrow’s problem 
Spend time on features 
that aren’t differentiators 
(log-in) 
Obsess over an icon, the 
function of a control or 
making sure it works in 
another browser 
Waste time talking when 
you could be doing and 
testing
HOW DO WE 
TEST WITH 
CUSTOMERS?
FROM VALIDATION TO DEVELOPMENT * 
WEEK 1 
Target: Domain / System(s) Understanding & High-Level Release Plan with Stories 
WEEK 2 
Target: Refine Release Plan & Finalize Scope for Sprint 1. Get to Answers to Questions Raised from Week 1 
WEEK 3 
Target: Start Development Sprint 1 
WEEK 4 
Story 
Brainstorming 
Kick-Off / 
Roadmap 
Review 
Affinity 
Estimation 
Prioritize & 
Assemble Initial 
Release Plan 
UX Research 
Review 
Data Modeling / 
UX Ideation 
Architecture 
Release Plan 
Review / 
First Release 
Definition 
Sprint 1 
Planning / 
Grooming 
Wireframing / 
Environment 
Setup 
Development / Testing of Few Stories 
Sprint #1 
Kick-Off / 
Establish 
Rituals 
Usability 
Testing 
All Environment 
Setup 
Completed 
Sprint #2 
Planning / 
Grooming 
Sprint #1 
Review / 
Retrospective 
© 2014 3Pillar Global, Inc. All Rights Reserved 
*HIGHLY CONDENSED 
Continue 
Dev / Test 
Target: Deliver a Few Business-Oriented User Stories at the End of Sprint 1
http://navigate-beta.3pillarglobal.com/
THANKS! 
Jessica Hall 
Director, Innovate Practice 
jessica.hall@3pillarglobal.com 
@JessHallway 
Kenal Shah 
Senior Product Manager 
kenal.shah@3pillarglobal.com 
@KenalShah

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Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

  • 1. USING PROTOTYPES TO VALIDATE PRODUCT STRATEGY 11 October 2014 Kenal Shah Senior Product Manager kenal.shah@3pillarglobal.com @kenalshah Jessica Hall Director, Innovate Practice jessica.hall@3pillarglobal.com @jesshallway #pcampdc14
  • 2.
  • 6. I HAVE AN CRASH AND BURN
  • 9. I HAVE AN IDEA
  • 10. What does it look like? Do customers want it? Is it right for my business?
  • 11. WEEK 1 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY WEEK 2 WEEK 3 WEEK 4 Workshop Rapid User Research Idea Exploration Idea Exploration Testing Prototyping Planning/ Prototyping Prototyping/ Client Demo Prototyping Testing Prototyping Planning/ Prototyping Prototyping/ Client Demo Prototyping Testing Refine Prototype Evaluation Refine Prototype/Build Pitch Deck Refine Prototype/Build Pitch Deck Refine Prototype/Build Pitch Deck © 2014 3Pillar Global, Inc. All Rights Reserved
  • 12. WANT TO LEARN MORE ABOUT DEVELOPING IDEAS? © 2014 3Pillar Global, Inc. All Rights Reserved Talk is Cheap, Build Something with Faz Besharatian @ 3pm in the Fishbowl
  • 13. TESTING YOUR IDEA © 2014 3Pillar Global, Inc. All Rights Reserved Surveys Landing Pages Interviews and Pitches
  • 14. TODAY’S FAKE IDEA © 2014 3Pillar Global, Inc. All Rights Reserved Customer Problem Solution Cost-conscious urban dweller who searches yard sales and CraigsList for larger goods Need an easy and low-cost way to get purchases home within a short time-frame Connect our customers with moving companies or truckers with spare capacity
  • 15. WHAT DO YOU NEED TO LEARN?
  • 16. SETTING AND MANAGING EXPECTATIONS FIDELITY Lo Hi FUNCTIONALITY Lo Hi CONTENT/DATA Lo Hi © 2014 3Pillar Global, Inc. All Rights Reserved
  • 17. SETTING AND MANAGING EXPECTATIONS © 2014 3Pillar Global, Inc. All Rights Reserved The Good Risks to Manage Stakeholders will see deliverables sooner and get client feedback sooner Initial deliverables will be low fidelity We can quickly bring ideas to life We need stakeholders to commit time to work with us We can get quality customer feedback fast Customers may say things the stakeholders don’t want to hear We can pivot The stakeholder may not want to pivot We will save money by not working on the wrong ideas We’re going to get a lot wrong before we get to the right thing
  • 18. WHAT SHOULD WE PROTOTYPE?
  • 19. DO © 2014 3Pillar Global, Inc. All Rights Reserved Solve today’s problem Focus on the most important or risky features/assumptions Do just enough for customers and stakeholders to judge value and no more Set a schedule, get commitment on the team’s time and appoint an enforcer DON’T Solve tomorrow’s problem Spend time on features that aren’t differentiators (log-in) Obsess over an icon, the function of a control or making sure it works in another browser Waste time talking when you could be doing and testing
  • 20. HOW DO WE TEST WITH CUSTOMERS?
  • 21. FROM VALIDATION TO DEVELOPMENT * WEEK 1 Target: Domain / System(s) Understanding & High-Level Release Plan with Stories WEEK 2 Target: Refine Release Plan & Finalize Scope for Sprint 1. Get to Answers to Questions Raised from Week 1 WEEK 3 Target: Start Development Sprint 1 WEEK 4 Story Brainstorming Kick-Off / Roadmap Review Affinity Estimation Prioritize & Assemble Initial Release Plan UX Research Review Data Modeling / UX Ideation Architecture Release Plan Review / First Release Definition Sprint 1 Planning / Grooming Wireframing / Environment Setup Development / Testing of Few Stories Sprint #1 Kick-Off / Establish Rituals Usability Testing All Environment Setup Completed Sprint #2 Planning / Grooming Sprint #1 Review / Retrospective © 2014 3Pillar Global, Inc. All Rights Reserved *HIGHLY CONDENSED Continue Dev / Test Target: Deliver a Few Business-Oriented User Stories at the End of Sprint 1
  • 23. THANKS! Jessica Hall Director, Innovate Practice jessica.hall@3pillarglobal.com @JessHallway Kenal Shah Senior Product Manager kenal.shah@3pillarglobal.com @KenalShah