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EFFECTIVE
BUSINESS
WRITING ™

09 - 10 FEBRUARY 2014
RADISSON BLU
DUBAI DEIRA CREEK UAE

MANAGEMENT
SERIES
COURSE OVERVIEW
•
•

Are you clear, concise and compelling, or disorganized and confused?
Does your writing communicate clearly with global partners?

Effective Business Writing™ is a hands-on training session that helps
participants communicate better in professional business writing. Whether you
write memos, reports, emails or promotional literature your writing says a lot
about you.
Learn professional writing techniques to get your message across in a
persuasive, organized and timely manner. Learn to start and finish any writing
project efficiently. Learn to identify and overcome obstacles to your writing
success. Learn to understand the behavioral style & communication preferences
of your audience.
Through a combination of instruction, demonstration & practice this session
teaches you to deliver professional business writing results for global audiences
time and time again.

Improve your writing confidence
Understand & engage your global audience

Director of Learning
Bold New Directions
With over 20 years of experience in corporate
communications, organizational change, and
management, Suzanne Guthrie brings an enthusiasm and
passion to her work that is well received by diverse client
groups.
Suzanne’s unique perspective comes from her varied
experience in both the corporate and public sectors where
she has worked in marketing, management and corporate
communication roles.

Suzanne’s formal education includes a master’s degree
from the University of Toronto (Canada) with a focus on
organizational administration. She is a graduate of the
innovative Coaches Training Institute and holds a diploma
in Advanced Communications.

Learn to get started quickly
Organize messages effectively
Save time completing writing projects

She leads training in the areas of business communications,
powerful presentations, persuasive writing, emotional
intelligence and professional resilience. She is an active
member of the International Coach Federation, the
National Speakers Association, and the American Society of
Training & Development.

Overcome writing obstacles
Energize your writing with word choice
Persuade readers to take action
Understand the power of visuals
Get handy reference checklists

LATEST TESTIMONIALS
“Suzanne Guthrie has a remarkable ability to convey complex information in
a way that cuts to the core of the topic and teaches the key elements needed
to make real change. ”
- Jean Gran, Financial Consultant, NorthStar Financial Counselling
“Suzanne is an upbeat and dynamic facilitator. We’ve been very satisfied
with the results of our relationship with Suzanne.”
- Doreen Boettcher, Wells Fargo Home & Consumer Finance Group
“Suzanne is a fantastic facilitator and an inspiring consultant!”
- Amanda Koenig, Director, United Health Group

Fax: +603 9205 7779

Suzanne Guthrie

Suzanne loves supporting professional growth and uses
her coaching skills to draw out individual strengths. Her
rich approach to facilitation centers on helping
professionals develop new competencies and confidence
that translate into enhanced performance in the workplace.

Workshop Benefits:

Tel: +6016 3326 360

YOUR INTERNATIONAL
COURSE FACILITATOR

kris@360bsigroup.com

Suzanne is also the editor of the newly published
management development book called Managing From
The Inside Out available in electronic and paper versions.
She has delivered communications training and
consultation to Fortune 500 firms across North America,
South America and Europe.

EXCLUSIVE TAKEAWAYS:
Workshop Materials: Every participant
receives a copy of the Effective Business
Writing™ Manual and handouts containing
an overview of the course, including
worksheets, examples and exercises.

1
COURSE
CONTENT
DAY1 GETTING STARTED WITH
EFFECTIVE BUSINESS WRITING
Assessing Your Writing & its Impact
Considering the 3 C’s of Global Business Writing
Exploring a Step by Step Approach to Your Business Writing
Using the 3 R’s Planning Tool
Understanding Readers’ Behavioral Styles
Contemplating Communication Preferences
Choosing a Starting Strategy
Organizing Your Concepts
Drafting Faster for Better Outcomes

WHY THIS EVENT
This experiential exercise-filled learning program
helps participants learn a step-by-step process
for writing to global audiences.
By applying the writing process to actual topic
areas participants learn how easily they can get
started and complete well organized &
persuasive writing projects.
The combination of instruction, quick exercises
and reference materials translates to real skills
that can be put to work immediately for greater
writing success.

DAY2 EDITING FOR SUCCESSFUL
WRITING OUTCOMES
Leveraging Sentence Structure
Activating Writing Style
Editing unnecessary phrases & words
Reducing Communication Roadblocks
Improving the Effectiveness of Visuals
Considerations for Digital Applications
Fine-tuning for Global Audiences
Utilizing Quick Checklists
Mapping Out Future Steps

WHO SHOULD ATTEND

There are no pre-requisites or designated experience levels required of participants attending this
workshop.

Either write something worth reading
or do something worth writing.
- Benjamin Franklin

Company Chairman & Directors
VPs, GMs of Corporate Communications
Heads & Managers of Advertising
Business Development Managers
Sales & Marketing Professionals
Media & Public Relations Managers
Executives, Managers & Team Leaders
HR, Administrative & Support Staff
Professionals who Write Business Documents
Project & Line Managers

COURSE SCHEDULE
8.00
8.30
10.10 - 10.30
12.30 - 13.30
14.40 - 15.00
16.00

Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day

2
EFFECTIVE
BUSINESS
WRITING ™

REGISTRATION FORM
Fax: +603 9205 7779
Tel: +603 9205 7772
Mobile: +6016 3326 360

09 - 10 FEBRUARY 2014
RADISSON BLU
DUBAI DEIRA CREEK
UAE

Email: kris@360bsigroup.com

DELEGATES
1

Name

IN-HOUSE TRAINING
360 BSI is passionate about providing strategic technical
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.

:

Name on tag :
Job Title :
Email
Mobile
2

:

Name

You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
training experience.

:

:

Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

Name on tag :

OTHER PUBLIC COURSES

Job Title :
Email

3

:

Mobile

:

Name

The Craft of Technical & Scientific Writing & Presentation
Powerful Business Negotiation Skills
Talent Acquisition and Behavioural Interviewing
Globalised Compensation and Rewards Systems
Powerful Business Communication & Presentation Skills
Records, Information & Document Management
Creating Customer Loyalty ™

:

Name on tag :
Job Title :

Hotel Contact Details:

Email

:

Mobile

:

For Room Reservation, contact us for 360BSI corporate rates.
Telephone: 00971 4 2057105 Fax: 00971 4 2234698
E-mail: reservations.dxbza@radissonblu.com
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE

AUTHORIZATION

(This form is invalid without a signature)
Name
Job Title

:

Email

:

Tel :

(

General Information:

:

1
2
3
4
5

)

Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.

Address :

Signature :

FEES

Date:

/

/

(please tick as appropriate)

DUBAI, UAE: 09 - 10 FEBRUARY 2014

USD 1,995 per delegate
USD 4,995 - Special for Group of 3
USD 7,500 - Special for Group of 5

The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training program

©

Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Thank you for your registration!

PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

All payments must be received prior to the event date

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

3

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Effective Business Writing 09 - 10 February 2014 Dubai, AE

  • 1. EFFECTIVE BUSINESS WRITING ™ 09 - 10 FEBRUARY 2014 RADISSON BLU DUBAI DEIRA CREEK UAE MANAGEMENT SERIES COURSE OVERVIEW • • Are you clear, concise and compelling, or disorganized and confused? Does your writing communicate clearly with global partners? Effective Business Writing™ is a hands-on training session that helps participants communicate better in professional business writing. Whether you write memos, reports, emails or promotional literature your writing says a lot about you. Learn professional writing techniques to get your message across in a persuasive, organized and timely manner. Learn to start and finish any writing project efficiently. Learn to identify and overcome obstacles to your writing success. Learn to understand the behavioral style & communication preferences of your audience. Through a combination of instruction, demonstration & practice this session teaches you to deliver professional business writing results for global audiences time and time again. Improve your writing confidence Understand & engage your global audience Director of Learning Bold New Directions With over 20 years of experience in corporate communications, organizational change, and management, Suzanne Guthrie brings an enthusiasm and passion to her work that is well received by diverse client groups. Suzanne’s unique perspective comes from her varied experience in both the corporate and public sectors where she has worked in marketing, management and corporate communication roles. Suzanne’s formal education includes a master’s degree from the University of Toronto (Canada) with a focus on organizational administration. She is a graduate of the innovative Coaches Training Institute and holds a diploma in Advanced Communications. Learn to get started quickly Organize messages effectively Save time completing writing projects She leads training in the areas of business communications, powerful presentations, persuasive writing, emotional intelligence and professional resilience. She is an active member of the International Coach Federation, the National Speakers Association, and the American Society of Training & Development. Overcome writing obstacles Energize your writing with word choice Persuade readers to take action Understand the power of visuals Get handy reference checklists LATEST TESTIMONIALS “Suzanne Guthrie has a remarkable ability to convey complex information in a way that cuts to the core of the topic and teaches the key elements needed to make real change. ” - Jean Gran, Financial Consultant, NorthStar Financial Counselling “Suzanne is an upbeat and dynamic facilitator. We’ve been very satisfied with the results of our relationship with Suzanne.” - Doreen Boettcher, Wells Fargo Home & Consumer Finance Group “Suzanne is a fantastic facilitator and an inspiring consultant!” - Amanda Koenig, Director, United Health Group Fax: +603 9205 7779 Suzanne Guthrie Suzanne loves supporting professional growth and uses her coaching skills to draw out individual strengths. Her rich approach to facilitation centers on helping professionals develop new competencies and confidence that translate into enhanced performance in the workplace. Workshop Benefits: Tel: +6016 3326 360 YOUR INTERNATIONAL COURSE FACILITATOR kris@360bsigroup.com Suzanne is also the editor of the newly published management development book called Managing From The Inside Out available in electronic and paper versions. She has delivered communications training and consultation to Fortune 500 firms across North America, South America and Europe. EXCLUSIVE TAKEAWAYS: Workshop Materials: Every participant receives a copy of the Effective Business Writing™ Manual and handouts containing an overview of the course, including worksheets, examples and exercises. 1
  • 2. COURSE CONTENT DAY1 GETTING STARTED WITH EFFECTIVE BUSINESS WRITING Assessing Your Writing & its Impact Considering the 3 C’s of Global Business Writing Exploring a Step by Step Approach to Your Business Writing Using the 3 R’s Planning Tool Understanding Readers’ Behavioral Styles Contemplating Communication Preferences Choosing a Starting Strategy Organizing Your Concepts Drafting Faster for Better Outcomes WHY THIS EVENT This experiential exercise-filled learning program helps participants learn a step-by-step process for writing to global audiences. By applying the writing process to actual topic areas participants learn how easily they can get started and complete well organized & persuasive writing projects. The combination of instruction, quick exercises and reference materials translates to real skills that can be put to work immediately for greater writing success. DAY2 EDITING FOR SUCCESSFUL WRITING OUTCOMES Leveraging Sentence Structure Activating Writing Style Editing unnecessary phrases & words Reducing Communication Roadblocks Improving the Effectiveness of Visuals Considerations for Digital Applications Fine-tuning for Global Audiences Utilizing Quick Checklists Mapping Out Future Steps WHO SHOULD ATTEND There are no pre-requisites or designated experience levels required of participants attending this workshop. Either write something worth reading or do something worth writing. - Benjamin Franklin Company Chairman & Directors VPs, GMs of Corporate Communications Heads & Managers of Advertising Business Development Managers Sales & Marketing Professionals Media & Public Relations Managers Executives, Managers & Team Leaders HR, Administrative & Support Staff Professionals who Write Business Documents Project & Line Managers COURSE SCHEDULE 8.00 8.30 10.10 - 10.30 12.30 - 13.30 14.40 - 15.00 16.00 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day 2
  • 3. EFFECTIVE BUSINESS WRITING ™ REGISTRATION FORM Fax: +603 9205 7779 Tel: +603 9205 7772 Mobile: +6016 3326 360 09 - 10 FEBRUARY 2014 RADISSON BLU DUBAI DEIRA CREEK UAE Email: kris@360bsigroup.com DELEGATES 1 Name IN-HOUSE TRAINING 360 BSI is passionate about providing strategic technical programs and high potential training solutions across the region to build personal competencies and organizational capability. : Name on tag : Job Title : Email Mobile 2 : Name You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience. : : Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. Name on tag : OTHER PUBLIC COURSES Job Title : Email 3 : Mobile : Name The Craft of Technical & Scientific Writing & Presentation Powerful Business Negotiation Skills Talent Acquisition and Behavioural Interviewing Globalised Compensation and Rewards Systems Powerful Business Communication & Presentation Skills Records, Information & Document Management Creating Customer Loyalty ™ : Name on tag : Job Title : Hotel Contact Details: Email : Mobile : For Room Reservation, contact us for 360BSI corporate rates. Telephone: 00971 4 2057105 Fax: 00971 4 2234698 E-mail: reservations.dxbza@radissonblu.com Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE AUTHORIZATION (This form is invalid without a signature) Name Job Title : Email : Tel : ( General Information: : 1 2 3 4 5 ) Cancellations/Substitutions Organization : Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you. Address : Signature : FEES Date: / / (please tick as appropriate) DUBAI, UAE: 09 - 10 FEBRUARY 2014 USD 1,995 per delegate USD 4,995 - Special for Group of 3 USD 7,500 - Special for Group of 5 The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. * Save up to 50% for In-house Training program © Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual Thank you for your registration! PAYMENT DETAILS Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001 All payments must be received prior to the event date 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 3