In today’s global market and fast changing world, companies need to be ready to face a possible crisis within minutes. This is especially true for a company’s security department. Corporate Security is often faced with difficult situations that range from natural or man-made disasters, strikes, criminal activity, threats of violence, sudden acts of terrorism and dealing with crowds or large gatherings of people. The challenge is how to train and maintain your security department on an international level, in order to protect corporate property and employees. This course will give you the knowledge to be able to maintain and develop your security team to the highest standard. The focus of this program is on Crowd Management & Riot Control. This course covers the maximum amount of theory and demonstrations to: Give participants an understanding of the proper use and care of equipment Install professional conduct when confronted with crowds, where violence could erupt at any moment. Understand a riot or civil disturbance, violence and crowd management techniques This knowledge will enable security to safely contain a small crowd until local law enforcement arrives. Contact kris@360bsi.com to reserve your seats/

1. 360
international
&
Advanced Certificate in
CROWD
MANAGEMENT
AND RIOT CONTROL
FOR
SECURITY PROFESSIONALS
12 - 14 NOVEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES
E!
EXCLUSIVtraining +
SAFETY SERIES
blic
First time as pu ed Training Manual
vely test
comprehensi hen you return to work.
to guide you w
COURSE OVERVIEW
In today's global market and fast changing world, companies need to be ready
to face a possible crisis within minutes. This is especially true for a company’s
security department.
Corporate Security is often faced with difficult situations that range from
natural or man-made disasters, strikes, criminal activity, threats of violence,
sudden acts of terrorism and dealing with crowds or large gatherings of people.
The challenge is how to train and maintain your security department on an
international level, in order to protect corporate property and employees.
This course will give you the knowledge to be able to maintain and develop
your security team to the highest standard. The focus of this program is on
Crowd Management & Riot Control.
Note: This program is limited to crowd management and riot control until the
arrival of police and other law enforcement personnel.
COURSE BENEFITS
This course covers the maximum amount of theory and demonstrations to:
Give participants an understanding of the proper use and care of equipment
Install professional conduct when confronted with crowds, where violence
could erupt at any moment.
Understand a riot or civil disturbance, violence and crowd management
techniques
This knowledge will enable security to safely contain a small crowd until local
law enforcement arrives.
"All things can be forgiven, if we can progress."
-Cat Stevens
YOUR INTERNATIONAL
INTERNATIO
COURSE FACILITATOR
Adrian Francis
Dip.Sec.Man.,Grad.Cert.Man.,Dip.Gov.Inv.
Director of Training/
Chief Instructor
Australian School of
Security & Investigations
Adrian Francis has a long career in law enforcement,
investigations and security operations & intelligence.
Extensive experience in the Emergency Command
Centre, specialist covert intelligence gathering
operations coupled with over 25 years experience as a
senior criminal and corporate investigator has given
Adrian the background knowledge and hands-on
experience to ensure that Delegates receive only the
most up-to-date and professional training available.
PROFILE
•
•
•
•
•
•
•
1
2
3
4
5
6
7
8
360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
Consultant for government and private sector on
investigator training and development
New South Wales Police Rescue Squad Course
Drug Enforcement Agency Crime Scene Investigators
Australian Federal Police Surveillance Detective
Advanced Certificate in Criminal Investigations
Arson Investigators Certificate
Advanced Diploma in Risk Management Certificate IV in
Government (Fraud Control & Investigations)
Over 25 years experience as an Investigator in both law
enforcement and general investigation environment.
Head of Emergency Dispatch Unit in the Australian
Federal Police.
Accredited trainer and Director of Registered Training
Organization with strong background in investigator
training and risk management.
Key skills in technical based investigations, evidentiary,
identification, evaluation, deployment of restricted
surveillance and security equipment including GPS and
RF tracking equipment and other related equipments.
Consultant for corporate clients for risk management,
security procedures, surveillance, investigation
techniques local and international.
Extensive knowledge and experience in investigation of
crime and serious corruption in the Government &
Organizations.
Promote, contribute and instruct in safe working
practices (OH&S)
Check and evaluate all briefs of evidence where
specialist investigative services are involved.
www.360i-group.com
1

2. Advanced Certificate in
CROWD MANAGEMENT
AND RIOT CONTROL
FOR SECURITY PROFESSIONALS
COURSE CONTENT
ALL SESSIONS WILL BE THEORY AND PRACTICAL BASED
DAY1 CROWD PSYCOLOGY
•
•
•
Psychology of crowds
• What is a crowd
• types of crowds and gatherings
Collective behavior
• what is collective behavior
• hysteria
• The HERD behavior
Understanding crowd reactions
• Panic
• Empathy
• Rumors
• Stampede
• Bystander effect
DAY2 CROWD MANAGEMENT
•
•
•
Understanding a riot or civil disturbance
• Crowd Motivation
• Political Factors
• Police vs Civilians
Crowd Management and Violence
• Individual Profiling
• Crowd or Group Profiling
• Using the Situation
• Using Technology
Crowd Management Techniques
• Security Formations - Line, Wedge, Diamond, Circle
• Security Groups - Squad, Section, Department
• Hand Signals and Command Structure
• Security Team Control and Self-discipline
WHY THIS EVENT
This programme is designed to develop the core
skills needed to assess and protect your
infrastructure & employees against Security and
Risk threats arising from large crowds and riots.
The training is both practical and realistic and is
relevant to your working environment.
You will explore some new practical strategies &
techniques in crowd management and be able
emphasize on the importance in communication
and teamwork.
Some areas could include:
• Industrial facilities, Public spaces, commercial
shopping complexes, stadiums, sports events,
parks, main roads & streets, public gathering
areas.
• Government
embassies,
diplomatic
establishments, international summits, public
demonstrations & protests
DAY3 ANTI-RIOT EQUIPMENT & USE
•
Equipment and Use
• Baton (standard, extendable)
• Shield
• Helmet/Face Visor
•
Activities:
• Video case studies
• Physical demonstration & exercise
• Proper methods & usage of the actual equipment by the
trainer, with active participation of all delegates in the classroom.
Legalities and Limitations
• This exercise is limited to crowd control and management until
the arrival of police and other law enforcement personnel.
WHO SHOULD ATTEND
•
•
•
•
•
•
•
•
Plant Security Head, Managers, Incharge
Security Directors, Head, Managers
Building Managers, Owners
Risk Managers
Facility Managers
Security vendors and houses
Emergency Response Team
Investigation officers & others
COURSE SCHEDULE
The enclosed information is a general overview of the course we offer. However
each course can be tailored to suit individual client needs. The type of scenario
training and resources utilised is dependent upon environmental, legal and
geographical constraints.
360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
8.00
8.30
10.00 - 10.20
12.30 - 13.30
14.40 - 15.00
16.00
Registration & Coffee / Tea
Workshop commences
Morning coffee / tea
Lunch
Afternoon coffee / tea
End of day
www.360i-group.com
2

3. ADVANCED
CERTIFICATE IN
REGISTRATION FORM
CROWD
MANAGEMENT &
RIOT CONTROL
 Email
FOR SECURITY
PROFESSIONALS
: kris@360bsi.com
 Mobile : +6016 3326 360
 Office : +603 9205 7772
12 - 14 NOVEMBER 2013
DUBAI, UAE
 Fax
DELEGATES
1 Name
IN-HOUSE TRAINING
360 International Limited is passionate about providing
strategic safety programs and high potential training
solutions across the region to build personal competencies and
organizational capability.
:
Name on tag :
Job Title :
Email
You will receive practical training from a professionally qualified
educator with over twenty years of teaching and training
experience.
:
Mobile
:
2 Name
Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.
:
Name on tag :
OTHER RELATED PUBLIC COURSES
 Administrative & Workplace Investigation
 Behavioural Based Safety & Safety Leadership
 Critical Infrastructure Security: Risk Management & Investigation
 Emergency Dispatch & Control Center Operations
 Practical Fire Fighting
 The Art of Negotiating Under Pressure + Mediation
Job Title :
Email
:
Mobile
:
3 Name
: +603 9205 7779
:
Name on tag :
Hotel Contact Details:
Job Title :
Email
Mobile
For Room Reservation, contact for 360 BSI corporate rates.
Telephone: 00971 4 2057105 Fax: 00971 4 2234698
E-mail: reservations.dxbza@radissonblu.com
:
:
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE
AUTHORIZATION
General Information:
(This form is invalid without a signature)
Name
:
Job Title
:
Email
:
Tel
: (
1 The fees cover lunch, tea breaks, materials and certificate.
2 Official confirmation will be sent, once registration has been
received.
3 Participants will need to arrange their own accommodation.
4 Attire: Smart Casual
Cancellations/Substitutions
)
Substitutions are welcome at any time. Please notify us at least 2
working days prior to the event. All cancellations will carry a 10%
cancellation fee, once a registration form is received. All
cancellations must be in writing by fax or email at least 2 weeks
before the event date. Cancellations with less than 2 weeks prior to
the event date carry a 100% liability. However, course materials will
still be couriered to you.
Organization :
Address
:
Signature
:
FEES
Date:
/
/
(please tick as appropriate)
 DUBAI, UAE 12 - 14 NOVEMBER 2013
 USD 2,695 per delegate
 USD 6,600 SPECIAL FOR GROUP OF 3
 USD 10,000 SPECIAL FOR GROUP OF 5
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.
* Save up to 50% for In-house Training program
Thank you for your registration!
PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 INTERNATIONAL LIMITED
Standard Chartered Bank
P.O.Box – 999 Al Fardan Building,
Al Mankhool Area, Bur Dubai, Dubai, U.A.E
Account No: 02-2077311-01 USD
Swift No: SCBLAEADXXX
IBAN No: AE920440000102207731101
All payments must be received prior to the event date
360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
www.360i-group.com
3