Ebook: The 10 Best Customer Experience Milestones from 2013

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10

THE

BEST
CUSTOMER

EXPERIENCE
MILESTONES
FROM

2013

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

The Affordable Care Act
Puts Customer Centricity
at the Heart of Healthcare

1
Photo Credit: www.csulb.edu

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

2

Retailers Embrace

Showrooming Rather
Than Shun It

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

3
Photo Credit: www.netflix.com

The Netflix Comeback

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

Photo Credit: www.paywithisis.com

ISIS Changes the

Game for Mobile Wallet

4

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

5

Telecom Providers and
Utilities Get Proactive
with Customers

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

RyanAir Promises to

Improve Customer Service

6

Photo Credit: en.wikipedia.org

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

7

Airlines Take
Mobile to the Sky

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

Companies Take
Social Service Seriously

8

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

Customer Satisfaction
Increases In Laggard
Industries

9

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

10

The Notion of Banking

Stands to Radically Change

10

THE

BEST
CUSTOMER
EXPERIENCE
MILESTONES
FROM

2013

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with

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“The 10 Most Influential Customer Experience Milestones of 2013”

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