This document summarizes the history and evolution of a digital and direct marketing agency called 1100 Broadway. It describes how the agency was founded in 2008 to provide internet marketing services to local businesses. Over time, the agency expanded its service offerings, developed new processes, and saw growing success, with revenue increasing from $975k in 2009 to $2 million in 2010. The agency continues to refine its services, such as by introducing account managers and expanding offerings around mobile, reputation management, and social media.
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American Press Institute December 2011
1. A Digital & Direct Marketing Agency A Brief Introduction @CFehrmann @1100BWay Gplus.to/CFehrmann About.me/ChrisFehrmann Facebook.com/1100Broadway www.slideshare.net/1100broadway
29. Jet’s Pizza Auto-Detect Phone Technology Displays Locations Click-To-Call Phone Numbers SMS Coupon Opt-In Subscription Bi-Weekly SMS Blasts Back Out to Database Subscribers 1,100+ SMS Registrants
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31. Brentwood Granite Google PPC Campaign Campaigns for Granite, Cabinets and Tile $500 per Month Budget 1.14% Click-Thru Rate 357% ROI and over $40k in Sales in first 3 Months!
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33. Avida Healthwear, Inc. Local Franchise Location Needed Local Exposure in Engines Submitted to 1,050 Engines, Directories and more! Images and Coupons Available SERP Rankings Increasing!
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35. Bob Parks Auction 12-Month SEO Program Search Engine Traffic Increased 665 Visits per Month Google Traffic Increased 375 Visits per Month Increased Top 20 Rankings by 16
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37. Comcast Keyword Text Campaign Advertised to Hispanic Marketplace Over 250 RSVP’s Highest Turnout Ever! Text “HIRE ME” to 511-511 to RSVP for Career Open House
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39. Floorz, Inc. Geographic Targeting by Zip Codes Demographically Targeted by Age of Home and Income Level Open Rate: 23.5% Click-Thru Rate: 4.23% Sales: $12,000 in flooring *Full-service agency client through cold-call
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41. Columbia State Facebook PPC Advertisements Geographic Targeting by City Demographically Targeted by Age Range Impressions: 653,658 Total Clicks: 724
42. Mattresses Unlimited Facebook Business Page Creation Custom-Designed Facebook Tab Locations Plotted on Google Map Location Addresses Listed Branded Consistent with Website
44. Realty Trust Auctions Full-Service Marketing Agency Creative Brand Execution Creative Advertisement Design Collateral & Business ID Package Creation Direct Mail Programs Website Maintenance Media Planning & Purchases Ongoing PPC Advertising
45. Jets Pizza Account Threatened due to TMC Changes Supplemented Changes with Direct Mail Program Now Provide Direct Mail to 20 Markets Nationwide Print Advertising Splash Page > Text Messaging & Mobile > Opt-in Database Billboards More!
46. Goodall Homes Declining Print Advertisement Revenue New Marketing Director Hired Business ID & Collateral Package Community Signage Billboard Designs Email Blasts 2011 Contract Included Print & Incremental Revenue!
47. O’Charley’s Roll Model Coupons/Give-A-Way’s Awarded for Submission Multi-Media Campaign with Print, Online, Radio & In-Store POP In-Store POP Materials Encourages Viral Word-of-Mouth Advertising 1,000+ submissions Heartfelt Stories (Engaged w/Brand) 6,500 Website Visits
48. Drop In 2 Win Campaign Goal to Drive Property Traffic/Tours 90-Day Sweepstakes Full Strategy & Campaign Creation Multi-Media Approach Print, Signage, Website, Direct Mail, Online & Media Buys 3,574 Property Tours Delivered! 3 Campaigns So Far – Planning 4 th
50. Our Process The Right People Sales Rep, Digital Specialists, Supervisors, Project Managers, Creative Managers, Strategist and Marketing Pros The Right Information Client Objectives, Client Needs Assessments, Market Data, Audience Target Data, Past Results Experiences, etc. Bringing It Together Connecting the Pieces, Media Strategies, Marketing Messages, Media Consumption Reports, Strong Creative, Results Tracking, Campaign Optimization
58. A Digital & Direct Marketing Agency A Brief Introduction @CFehrmann @1100BWay Gplus.to/CFehrmann About.me/ChrisFehrmann Facebook.com/1100Broadway www.slideshare.net/1100broadway