1. MANAGEMENT INFORMATION SYSTEMS Lesson 2

4. SOURCES OF MANAGEMENT INFORMATION Schematic

5. Corporate databases of internal data Databases of external data Databases of valid transactions Operational databases Transaction processing systems Management information systems Decision support systems Executive support systems Expert systems Business transactions Input and error list Drill-down reports Exception reports Demand reports Key-indicator reports Scheduled reports Employees Corporate intranet Application databases

7. SCHEDULED REPORT EXAMPLE Daily Sales Detail Report Prepared: 08/10/xx Order # Customer ID Sales Rep ID Ship Date Quantity Item # Amount P12453 C89321 CAR 08/12/96 144 P1234 $3,214 P12453 C89321 CAR 08/12/96 288 P3214 $5,660 P12453 C03214 GWA 08/13/96 12 P4902 $1,224 P12455 C52313 SAK 08/12/96 24 P4012 $2,448 P12456 C34123 JMW 08J/13/96 144 P3214 $720

10. An Organization’s MIS Financial MIS Marketing MIS Human Resources MIS Accounting MIS Drill down reports Exception reports Demand reports Key-indicator reports Scheduled reports Databases of external data Databases of valid transactions Transaction processing systems Business transactions Business transactions Extranet Internet Production & operation MIS

13. ACCOUNTING MIS

16. Uses and management of funds Financial statistics for control Operational databases Databases of valid transactions for each TPS Transaction processing systems Business transactions Business transactions Internet or Extranet Financial MIS Business transactions Databases of external data Databases of internal data Financial DSS Financial ES Financial applications databases Customers, Suppliers

19. MANUFACTURING MIS Schematic

24. Benefit reports Salary surveys Scheduling reports Operational databases Databases of valid transactions for each TPS Transaction processing systems Business transactions Human Resource MIS Databases of external data Databases of internal data Manufacturing DSS Manufacturing ES Human resource applications databases Training test scores Job applicant profiles Needs and planning reports

33. USES OF MIS – FEW EXAMPLES Government Consumers Employees Culture Businesses Privacy Education Company Operations Tactics Strategy

34. Advantages Decreased overhead. Flexibility in part-time workers. Disadvantages Harder to evaluate workers. Harder to manage workers. The Firm Advantages Reduced commuting costs. Flexible schedule. Disadvantages Loss of personal contacts. Distractions. Employees Suburban work centers Telecommuting

35. How Cynical Can You Be? Which of these websites do you believe? How do you decide? Does it help if you know the website? BBC News ArthritisCure.net