This time management presentation was delivered to a group of commercial bankers. Unfortunately I'm not sure how to share the speaker's notes where all the "meat" of the message is contained.
7. “ Just having satisfied customers isn’t good enough anymore. If you really want a booming business , you have to create Raving Fans .” - Ken Blanchard
8. “ Just having satisfied customers isn’t good enough anymore. If you really want a booming business , you have to create Raving Fans .” - Ken Blanchard